Assistant Learning & Development Manager at Tivoli - Oman

Tivoli, the renowned global hotel brand, is inviting applications for the position of Assistant Learning & Development Manager within its operations in the Sultanate of Oman. This role presents a significant opportunity for ambitious Human Resources development professionals to join a dynamic work environment and contribute to honing workforce skills and driving organizational growth.

Job Overview

The Assistant Learning & Development Manager will play a pivotal role within the Human Resources department, working closely with the department head to design, implement, and evaluate organization-wide learning and development strategies and programs. The primary focus is on enhancing employee competencies, aligning their skills with the company's strategic goals, and embedding a culture of continuous learning that supports service excellence, particularly within Tivoli's hospitality sector.

Key Responsibilities and Duties

• Assist in conducting Training Needs Analysis (TNA) in collaboration with various department heads to identify skill gaps and development priorities.
• Participate in designing and developing content for L&D programs, including training materials, workshops, and presentations for both in-person and e-learning platforms.
• Coordinate and schedule all training and development activities, ensuring proper logistical setup for sessions.
• Assist in delivering training sessions in areas such as customer service, leadership skills for new hires and supervisors, and policy compliance.
• Track and evaluate the effectiveness of training programs through feedback surveys, assessment tests, and analysis of training impact on job performance.
• Maintain training records and the employee database related to programs attended and certifications obtained.
• Support the development and implementation of onboarding and mentorship programs for new employees.
• Stay updated on the latest trends and best practices in corporate learning and development.

Required Qualifications and Skills

• Academic Qualification: A Bachelor's degree in Business Administration, Human Resources, Psychology, or a related field. Specialized certifications in Training or HR Development (e.g., CIPD) are a strong advantage.
• Experience: Proven work experience of 3 to 5 years in Learning & Development or Training, preferably within the hospitality, tourism, or service sector.
• Technical Skills: Excellent command of Microsoft Office Suite (especially PowerPoint and Excel). Knowledge of Learning Management Systems (LMS) platforms and e-learning tools.
• Personal Skills:
  • High-level communication and presentation skills (written and verbal) in both Arabic and English.
  • Strong planning, organizational, and multi-tasking abilities.
  • Analytical skills to evaluate data and measure Return on Investment (ROI) in training.
  • Ability to work collaboratively within a team and inspire others to learn.
  • Creativity and flexibility in designing development solutions for diverse needs.

What the Company Offers

Joining Tivoli means becoming part of a prestigious international hotel network. While specific details were not mentioned in the advertisement, roles within such global companies often come with:

• A professional and international working environment.
• Opportunities for career development and personal growth within the group.
• Ongoing training programs.
• A competitive benefits package in line with regional hospitality industry standards.

How to Apply for the Position

Applications for this position are processed through the Naukrigulf online platform. Please search for the job listing titled "Assistant Learning & Development Manager jobs in Tivoli in Oman" on the mentioned website. Ensure you prepare an updated, clear CV in English that highlights your experience and achievements in the L&D field, along with a cover letter summarizing your suitability for this specific role within the Tivoli environment. It is advisable to apply at the earliest, as the position may close once a sufficient number of qualified candidates have been identified.

The Sultanate of Oman is an attractive destination for professionals, offering a blend of economic growth, rich culture, and stability. This role represents an excellent career move for anyone looking to expand their expertise in Learning & Development management within an established global company.