Assistant Manager - Key Account Management (Abu Dhabi)

A prominent market leader is seeking a talented professional to join its dynamic team in Abu Dhabi for the position of Assistant Manager - Key Account Management. This role is a critical component of the company's growth strategy and client retention, focusing on nurturing relationships with its most valuable business clients.

Job Overview

The successful candidate will be responsible for supporting the Key Account Manager in developing and executing strategies for a select portfolio of the company's key and strategic accounts. Central to this role is ensuring client satisfaction, achieving sales and profitability targets, and fostering long-term partnerships with these cornerstone clients.

Key Expected Duties and Responsibilities

• Relationship Management: Build and maintain strong, sustainable working relationships with key account representatives, deeply understanding their business needs and expectations.
• Strategic Support: Assist the manager in developing detailed account plans for each key client, aligned with the company's overall objectives.
• Performance Monitoring: Track account performance regarding sales volume, profitability, and satisfaction levels, preparing regular analytical reports.
• Internal Coordination: Act as the central liaison between the client and various internal departments (e.g., sales, marketing, service, logistics) to ensure smooth and efficient fulfillment of client requirements.
• Problem Resolution: Proactively and swiftly address any issues or escalations raised by key accounts in collaboration with relevant teams.
• Growth Contribution: Identify new business growth opportunities within existing accounts and support cross-selling or up-selling initiatives.
• Negotiation Support: Provide support during contract negotiations and renewals with key accounts.

Required Qualifications and Skills

• Academic Qualification: A Bachelor's degree in Business Administration, Marketing, or a related field. A higher degree may be an advantage.
• Experience: Proven work experience of 3 to 5 years in account management, strategic sales, or customer relationship management, preferably with some exposure to handling key or corporate accounts.
• Personal Skills:
  • Excellent communication and interpersonal skills (both verbal and written) in English. Arabic proficiency is a significant asset.
  • Strong negotiation and persuasion abilities.
  • Analytical skills to interpret data and make informed decisions.
  • Customer-oriented mindset with problem-solving skills.
  • Ability to work within a team and manage priorities in a fast-paced environment.
• Technical Knowledge: High proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Knowledge of CRM (Customer Relationship Management) systems is a major plus.

What the Company Offers

While specific details are not listed in the initial posting, roles at this level in a dynamic city like Abu Dhabi typically come with a competitive benefits package that may include:

• A attractive monthly salary commensurate with experience and qualifications.
• Comprehensive health insurance coverage.
• Housing and transportation allowances as per company policy.
• Opportunities for professional development and training.
• A stimulating and professional work environment.

How to Apply for This Position

Applications for this role are to be submitted via the specialized online platform Naukrigulf. Interested candidates who meet the stated criteria should prepare an updated and professional Curriculum Vitae (CV) highlighting relevant account management experience and tangible achievements. Upload your CV through the dedicated job link on the platform, ensuring your contact information is correctly updated.

Given the competitive nature of management roles in Abu Dhabi, it is advisable to apply at your earliest convenience and to prepare a concise cover letter explaining your motivation for joining this role and how your skills can add value to the company.

Location: Abu Dhabi, United Arab Emirates. Job Type: Full-time.