Associate Technical Writer Job at FileCloud - Riyadh

FileCloud, a leading provider of enterprise-grade content and file management solutions, is offering a compelling career opportunity to join its team in Saudi Arabia. The company is seeking an Associate Technical Writer to be based in its Riyadh office. This position represents an ideal gateway for ambitious professionals looking to build a career within the thriving tech sector aligned with Saudi Arabia's Vision 2030.

Job Description and Key Responsibilities

The Associate Technical Writer will be embedded within the product or technical support team, responsible for creating and developing accurate, clear technical content that enables users to understand FileCloud's products and services. The core responsibilities for this role are expected to include:

• Developing Technical Documentation: Writing, editing, and updating user manuals, online help centers, README files, and installation/integration guides.
• Creating Developer-Focused Content: Contributing to API documentation and developer tools to ensure a seamless experience for programmers and integrators.
• Writing for End-Users: Translating complex technical information into straightforward, easy-to-understand content for users of varying technical skill levels.
• Cross-Functional Collaboration: Working closely with software engineers, product managers, and QA teams to accurately understand new features and technical changes.
• Ensuring Quality and Consistency: Reviewing and updating existing content to ensure accuracy and alignment with the latest product releases, while adhering to the company's writing style and branding.
• Enhancing User Experience: Contributing to UI improvements by suggesting in-app text and clarifications.

Required Qualifications and Skills

To be a successful candidate for this role, you should possess the following qualifications:

• Academic Background: A Bachelor’s degree in a relevant field such as English, Technical Communications, Computer Science, or a similar technical discipline.
• Experience: Prior experience (1+ years) in technical writing or similar roles is preferred. For fresh graduates, experience through internships or personal projects is valuable.
• Technical Skills:
  • A solid foundational understanding of technical concepts, networking, and cloud software.
  • Familiarity with Content Management Systems (CMS) and authoring tools like Confluence, Markdown, or MadCap Flare.
  • The ability to comprehend and hands-on test software products to write accurate documentation.
• Writing and Communication Skills:
  • Excellent command of the English language, both written and spoken (the primary language of work).
  • Superior ability to organize and present information logically and clearly.
  • Strong attention to detail and a commitment to accuracy in information crafting.
• Personal Skills: Ability to work independently and as part of a team, manage time to handle multiple projects, and a strong curiosity for learning new technologies.

Why Work at FileCloud?

Joining FileCloud in Riyadh means working in a dynamic and innovative environment. The company is a recognized player in the secure enterprise file sharing and management market. This role offers a genuine opportunity to impact the experience of thousands of global users by improving product documentation. The team in Saudi Arabia operates within an active and growing tech ecosystem, opening avenues for professional development at the heart of the regional digital transformation.

How to Apply for the Position

Applications for this position are primarily processed through online professional platforms. Interested candidates are advised to take the following steps:

1. Update their English-language CV, highlighting relevant technical writing experience and projects.
2. Prepare a writing portfolio if possible, including samples of technical documentation or explanatory articles.
3. Search for the direct job posting on the NaukriGulf platform or the official FileCloud website under the Careers section.
4. Complete the online application process via the link provided in the official advertisement.

As the detailed description was not available in the initial prompt, candidates are advised to research additional information about FileCloud's company culture and products to better prepare themselves for any potential interview.

Location: Riyadh, Kingdom of Saudi Arabia. Job Type: Full-time.