Digital Analyst Job at Etihad Airways - Abu Dhabi

Etihad Airways, the national airline of the United Arab Emirates renowned for its global standards in hospitality and innovation, is inviting applications for the position of Digital Analyst at its headquarters in Abu Dhabi. This role presents an exceptional opportunity for ambitious professionals to join one of the world's most advanced airlines and contribute to shaping the future of air travel through data analytics.

Job Description

The Digital Analyst will be positioned within a specialized team focused on optimizing the company's digital performance and driving data-informed decision-making. In a dynamic and fast-paced environment like aviation, digital analysts play a pivotal role in understanding customer behavior, optimizing marketing campaigns, and measuring the effectiveness of various digital channels.

Key Expected Responsibilities:

• Collecting and analyzing data from diverse digital sources such as the company website, mobile applications, social media platforms, and email marketing campaigns.
• Developing periodic reports and dashboards to track Key Performance Indicators (KPIs) related to digital performance.
• Providing actionable insights to the marketing and product development teams to enhance customer experience and increase conversion rates.
• Monitoring the performance of digital advertising campaigns and providing recommendations for improving Return on Investment (ROI).
• Assisting in conducting A/B tests and customer journey analyses to identify strengths and weaknesses.
• Working closely with IT and marketing teams to ensure data accuracy and consistency.

Qualifications and Requirements

Etihad Airways is seeking candidates with a passion for data and analytics, and the ability to translate numbers into practical strategies.

Core Requirements:

• A Bachelor’s degree in a relevant field such as Business Administration (MIS focus), Statistics, Computer Science, or Digital Marketing.
• Proven work experience of at least 2-3 years in digital analytics or data analysis roles.
• Strong proficiency in digital analytics tools like Google Analytics 4 and Adobe Analytics.
• Skill in using data visualization tools such as Microsoft Power BI, Tableau, or Looker Studio.
• Good understanding of digital marketing principles, Search Engine Optimization (SEO), and Search Engine Marketing (SEM).
• Excellent analytical skills with the ability to handle large and complex datasets.
• Proficiency in English, both written and spoken. Knowledge of Arabic is an additional advantage.

Desired Personal Skills:

• Critical thinking and problem-solving.
• Strong communication and presentation skills to convey complex results clearly and concisely.
• Ability to work collaboratively within a team and in a multicultural environment.
• Accuracy and attention to detail.
• Ability to manage time and work on multiple projects simultaneously.

Why Work for Etihad Airways?

Joining Etihad Airways means more than just a job; it's becoming part of a highly respected global brand. The company offers a stimulating and competitive work environment with genuine opportunities for professional growth and development. Employees operate at the heart of the dynamic global aviation industry, with access to the latest technologies and best practices in the field.

How to Apply for the Position

Applications for the vacant "Digital Analyst" position at Etihad Airways are submitted via the specialized online platform Naukrigulf. Interested candidates should ensure their Curriculum Vitae (CV) is fully updated, highlighting relevant digital analytics experience and projects. It is crucial to tailor the CV and cover letter (if applicable) to align with the requirements of a Digital Analyst role within the aviation sector.

Given Etihad Airways' prestigious standing and the high competitiveness for its roles, candidates are advised to apply at their earliest convenience after confirming they meet the core requirements.

Note: This job information has been compiled from a public listing. There may be additional details or specific requirements that appear during the formal application process on the Naukrigulf platform. It is recommended to refer to the official listing on the platform for the most current information.