F&B Captain Job at Tivoli Hotel in Doha, Qatar

Tivoli Hotels is seeking ambitious hospitality professionals to join its team at its upscale property in Qatar's capital, Doha. This position represents an excellent opportunity for Food & Beverage (F&B) specialists looking to advance their careers within an international hotel environment renowned for its high standards.

Job Description and Key Responsibilities

The appointed F&B Captain will hold a leadership position on the restaurant floor, directly responsible for ensuring an exceptional guest dining experience. The core duties of this role include:

• Leadership & Supervision: Directly supervising the team of waiters and floor staff to ensure seamless and efficient service delivery in line with Tivoli's global standards.
• Guest Service: Welcoming guests, escorting them to their tables, providing expert advice on food and beverage menus, and ensuring all their requests are met with professionalism and attention to detail.
• Quality Control: Monitoring the quality of food and beverages upon presentation and ensuring the continuous cleanliness and maintenance of the dining area and equipment.
• Operational Coordination: Acting as a vital link between the kitchen brigade (main kitchen and pantry) and the service staff, as well as coordinating with restaurant management.
• Training & Development: Assisting in the training of new team members on service procedures and product standards to enhance the overall efficiency of the team.
• Complaint Management: Handling any guest inquiries or complaints with tact and promptness to resolve issues and maintain customer satisfaction.
• Administrative Duties: Assisting with daily inventory, preparing reports related to service and revenue, and ensuring compliance with all hotel policies and safety procedures.

Required Qualifications and Skills

To be a successful candidate for this position in Qatar, you should meet the following criteria:

• Experience: Proven work experience of at least 2-3 years in a similar supervisory role (Captain or Head Waiter) within the Food & Beverage service department of upscale hotels or fine-dining restaurants.
• Technical Knowledge: In-depth understanding of fine-dining service sequences, extensive knowledge of food and beverage items (including non-alcoholic beverages), and international etiquette.
• Personal Skills:
  • Strong leadership skills and the ability to motivate a team.
  • Exceptional communication and interpersonal skills in English and Arabic (a strong added advantage).
  • A charming, polished personality with a proactive customer service attitude.
  • Ability to work under pressure during peak hours while maintaining composure and professionalism.
  • Meticulous attention to detail and a focus on quality.
• Essential Requirements: Applicants must possess a relevant educational qualification (diploma or degree in Hospitality Management or a related field) and have a valid residency in Qatar or be willing to relocate.

Benefits and Advantages

While specific details are not listed in the initial posting, joining an international brand like Tivoli in Doha typically comes with a set of competitive benefits in the Qatari job market, which may include:

• A competitive monthly salary.
• A benefits package in accordance with Qatari labor law.
• Opportunities for career development and training within the hotel group.
• A dynamic and stimulating work environment in one of the world's premier tourist destinations.

How to Apply for the Position

Applications for this job are processed through the Naukrigulf online platform. Please search for the job listing titled "F&B Captain jobs in Tivoli in Doha - Qatar" on the mentioned website. Ensure you prepare an updated, professional Curriculum Vitae (CV) in English, highlighting your previous experience in F&B supervisory roles, and attach a concise Cover Letter expressing your motivation for joining Tivoli Hotel. It is advisable to apply at your earliest convenience, as the position may close once a sufficient number of qualified candidates have been identified.

Doha stands as a global hub for luxury hotels and high-end hospitality, making this role a strategic career move for any professional in this thriving sector.