F&B Guest Service Ambassador - ACCOR, Doha

The global ACCOR group, a world-leading hospitality and hotel chain, is seeking applications for the position of "F&B Guest Service Ambassador" at one of its prestigious hotel properties in the Qatari capital, Doha. This role presents an ideal opportunity for individuals passionate about the hospitality industry who aspire to deliver exceptional guest experiences within a dynamic, international hotel environment.

Job Description & Key Responsibilities

The Guest Service Ambassador will be an integral part of the restaurant/bar or room service team, responsible for being the primary face that welcomes guests and ensures their dining journey is memorable. The core responsibilities of this role include:

• Welcoming & Seating: Greeting guests upon their arrival at the restaurant or lounge with warm, friendly hospitality and escorting them to their tables.
• Order Service: Providing professional and efficient table service, including taking orders, serving food and beverages accurately and elegantly, and consistently checking on guest satisfaction.
• Product Knowledge: Possessing in-depth knowledge of the food and beverage menu to provide accurate recommendations and assist guests with their selections.
• Quality Assurance: Adhering to the highest standards of hygiene and food safety, and ensuring all dishes and drinks are presented according to the hotel's specifications.
• Problem Resolution: Handling guest inquiries or concerns proactively and professionally, working to resolve them promptly to ensure a positive experience.
• Teamwork: Collaborating closely with fellow team members in the kitchen, bar, and other service areas to ensure smooth operations.
• Sales & Promotion: Contributing to sales targets by recommending signature items or promotional offers.

Requirements & Qualifications

To be a successful candidate for this opportunity in Doha, you should meet the following criteria:

• Experience: Proven previous experience in a similar role within the hospitality sector, preferably in high-rated hotels or restaurants.
• Personal Skills: A friendly, courteous personality with excellent verbal communication skills. The ability to interact confidently with guests from diverse backgrounds and cultures.
• Service Commitment: A genuine passion for delivering exceptional guest service and exceeding expectations.
• Stamina: The ability to work in a fast-paced environment, stand for extended periods, and work during shift schedules including weekends and public holidays.
• Grooming: Commitment to high standards of personal presentation and professional grooming.
• Languages: Proficiency in spoken and written English is essential. Knowledge of an additional language (such as Arabic) is a significant advantage.
• Visa & Residency: Applicants must already be residing in the State of Qatar and possess a valid work permit (as per the original advertisement requirements).

Why Work with ACCOR in Qatar?

Joining the ACCOR team in Doha means becoming part of a global hospitality family. Qatar, and Doha in particular, offers a vibrant working environment with numerous luxury hotels and international events, providing rich professional experience. The ACCOR group also typically offers opportunities for career development and training within its vast global network.

How to Apply for the Position

Application for this position is primarily through dedicated online platforms like Naukrigulf, where the advertisement was posted. Interested candidates who meet the requirements should:

1. Update their Curriculum Vitae (CV) professionally, highlighting relevant experience in guest service within the Food & Beverage sector.
2. Draft a concise Cover Letter expressing their enthusiasm for joining ACCOR and outlining how their skills match the job requirements.
3. Search for the job advertisement titled "F&B Guest Service Ambassador jobs in ACCOR in Doha - Qatar" on career platforms or the official ACCOR group website for the Middle East region.
4. Complete the online application process and upload the required documents.

Given the competitive nature of hospitality jobs in Qatar's active market, it is advisable to apply as soon as possible after confirming that all criteria are met.