F&B Service Expert Jobs at Marriott International in Kuwait

Marriott International, a globally renowned leader in the hospitality and hotel industry, is inviting applications for the position of F&B Service Expert at one of its prestigious properties in the State of Kuwait. This opportunity presents an excellent pathway for passionate individuals to join a dynamic work environment focused on delivering exceptional service and creating unforgettable memories for guests.

Job Description

The F&B Service Expert will play a pivotal role within the hotel's Food and Beverage department. This individual will be the primary point of contact responsible for ensuring a superior dining and drinking experience for every guest through direct interaction and meticulous attention to detail. Operating at the heart of daily hospitality operations, this position is fundamental to the hotel's reputation and customer satisfaction.

Key Responsibilities and Duties:

• Guest Service: Welcoming guests upon their arrival at the F&B outlet, escorting them to their tables, presenting menus, and taking orders with precision and professionalism.
• Product Knowledge: Having comprehensive knowledge of the food and beverage menu (including special ingredients and signature dishes) to provide accurate recommendations and answer guest inquiries.
• Delivery and Service: Serving food and beverages to tables in an organized and elegant manner, ensuring accuracy and quality in every order.
• Follow-up and Care: Checking on guests periodically during their meal, promptly addressing any additional requests or concerns with the utmost courtesy.
• Teamwork: Collaborating closely with team members in the kitchen (chefs), bar, and other service staff to ensure smooth workflow and a seamless guest experience.
• Upholding Standards: Strictly adhering to the high hygiene and food safety standards mandated by Marriott International and local health regulations in Kuwait.
• Financial Transactions: Accurately processing guest payments using Point-of-Sale (POS) systems, generating bills, and providing change.

Requirements and Qualifications

Marriott International is seeking candidates with a genuine passion for serving others and the skills to excel in a fast-paced hotel environment.

Essential Qualifications:

• Experience: Previous experience in the food and beverage service sector, whether in restaurants, cafes, or hotels, is preferred. Experience in an international hotel or major restaurant chain is a strong advantage.
• Interpersonal Skills: Excellent communication and interpersonal skills (verbal and non-verbal) with the ability to interact confidently and professionally with guests from diverse backgrounds and cultures.
• Customer-Centric Attitude: A mindset fully focused on guest satisfaction and delivering an experience that exceeds expectations.
• Ability to Work Under Pressure: Flexibility and the capability to work effectively and efficiently during peak hours in a dynamic, fast-paced setting.
• Physical Fitness: Ability to stand and move around for extended periods and carry trays.
• Grooming: Attention to personal presentation and grooming in accordance with hotel standards.
• Languages: Proficiency in English for basic communication with international guests and colleagues. Knowledge of Arabic is a significant advantage for interacting with local and regional clientele.

Desired Qualifications:

• Familiarity with Point-of-Sale (POS) systems used in hotels.
• Basic understanding of food safety protocols (e.g., HACCP).

Why Join Marriott International in Kuwait?

Joining Marriott means becoming part of a global corporate culture that prioritizes the growth and development of its employees. Marriott is renowned for its extensive training and development opportunities and its supportive environment that encourages internal career progression. You will have the chance to work within a prestigious hotel brand and contribute to its illustrious reputation in Kuwait's competitive hospitality market.

How to Apply for the Job

Applications for the vacant "F&B Service Expert" position are submitted via specialized online platforms such as Naukrigulf, where the advertisement was posted. Interested candidates are advised to visit the Naukrigulf website or Marriott International's official careers portal and search for the job using keywords like "F&B Service Expert" and location "Kuwait." Ensure you have an updated, clear resume (CV) that highlights your relevant experience and customer service skills, along with a brief cover letter expressing your enthusiasm for joining the hospitality sector and the Marriott International brand specifically.

Location: Kuwait. Job Type: Full-time.