General Support Expert Jobs at Marriott International in Kuwait

Marriott International, a leading global hospitality brand, is inviting applications for the position of General Support Expert at its prestigious properties in Kuwait. This opportunity presents an excellent gateway for ambitious professionals to join a dynamic and globally recognized work environment, where excellence in guest service and operations is not just a priority but an ingrained corporate culture.

Job Overview

The General Support Expert plays a pivotal role in ensuring the smooth and efficient day-to-day operations of the hotel. This team member acts as a supportive backbone to various departments, directly contributing to positive guest experiences and the overall impression of the hotel brand. Unlike roles specialized in a single department, the General Support Expert provides flexibility and assistance wherever the need is greatest, requiring a comprehensive understanding of hotel operations.

Key Expected Responsibilities and Duties

While a detailed description is unavailable, the nature of a "General Support Expert" role in hospitality typically encompasses a wide range of responsibilities, including but not limited to:

• Providing administrative and logistical support to both front-of-house and back-of-house departments.
• Assisting the front desk team during peak times, such as check-in and check-out processes.
• Offering logistical support for hotel events and meetings.
• Collaborating with housekeeping, food and beverage departments to fulfill special guest requests.
• Responding to guest inquiries, providing directions, and offering accurate information about hotel facilities and local services.
• Assisting in maintaining high standards of cleanliness and overall appearance in public areas.
• Ensuring adherence to established hotel safety and security protocols.
• Handling special requests and tasks from management as needed.

Required Qualifications and Skills

Marriott International typically seeks individuals with the following attributes:

• Educational Qualifications: A diploma or relevant educational qualification. Practical work experience may compensate for formal education in some cases.
• Experience: Previous experience in the hospitality or customer service sector is a significant advantage. Enthusiastic candidates with transferable skills may be considered.
• Personal Skills:
  • Excellent verbal and written communication skills (English is essential, Arabic language knowledge is a strong added advantage).
  • Ability to work under pressure and in a fast-paced environment.
  • Flexibility and adaptability to work different shifts and support multiple departments.
  • Strong customer service orientation and a hospitable spirit.
  • Organizational skills and the ability to manage multiple priorities.
  • Professional appearance and physical fitness to perform varied tasks.
  • Ability to work collaboratively within a diverse team.

Why Join Marriott International in Kuwait?

Joining Marriott means more than just a job; it's joining a global hospitality family. Potential benefits (commonly featured in Marriott offerings) include:

• Career development and training opportunities within a vast global network.
• An international and culturally diverse work environment.
• A competitive benefits package potentially including medical insurance.
• Discounts on accommodation at Marriott hotels worldwide.
• Employee recognition programs.

How to Apply for the Job

This position is advertised via the Naukrigulf platform. To apply, please visit the original advertisement link on the mentioned platform. Interested candidates are advised to:

1. Update their Curriculum Vitae (CV) to highlight their customer service, hospitality, and administrative skills and experiences.
2. Prepare a concise Cover Letter expressing their passion for the hospitality industry and explaining their desire to join a prestigious brand like Marriott.
3. Ensure contact information is correct and review the application thoroughly before submission.

Kuwait is a vibrant market for hospitality and luxury hotels. This role represents a golden opportunity to build a career with one of the world's most respected brands while gaining invaluable experience in the heart of the Arabian Gulf.