Hostess Jobs in Hilton Hotels in Saudi Arabia

Hilton Hotels, one of the world's leading global hospitality brands, is expanding its professional team in the Kingdom of Saudi Arabia. Hilton is seeking qualified and smiling hostesses to represent the first point of contact for the hotel and enhance the exceptional guest experience for which it is renowned.

Job Description

As a Hostess at a Hilton hotel, you will be at the forefront of guest services, responsible for creating a positive and lasting first impression. You will play a pivotal role in ensuring smooth operations in reception areas, restaurants, or event spaces, depending on the hotel's assignment.

Key Expected Responsibilities:

• Guest Greeting: Welcoming guests upon their arrival at the hotel or restaurant warmly and with a smile, and directing them to their correct destination.
• Waitlist Management: Efficiently and politely managing waiting lists in busy restaurants, informing guests of estimated waiting times.
• Effective Communication: Answering basic guest inquiries regarding hotel facilities, services, and offerings.
• Team Collaboration: Working closely with the reception, waitstaff, and kitchen teams to ensure seamless operational coordination.
• Upholding Standards: Ensuring the reception or entrance area is clean, organized, and complies with Hilton's global standards for quality and appearance.
• Reservation Handling: Assisting in confirming table reservations in restaurants or checking in guests for events.
• Safety Compliance: Adhering to all established health and safety procedures within the hotel.

Requirements and Qualifications

Hilton Hotels is looking for candidates with a genuine passion for serving others and who embody the brand's values.

Essential Qualifications:

• Professional Demeanor and Confidence: The ability to represent the hotel with a neat appearance and confidence.
• Excellent Communication Skills: The ability to communicate clearly and professionally in both Arabic and English (English is mandatory for most locations).
• Friendly and Courteous Personality: Possessing a hospitable spirit and the ability to interact with guests from diverse cultures with respect and courtesy.
• Ability to Work Under Pressure: Flexibility to work various shifts (morning, evening, weekends) and the ability to manage peak times calmly and efficiently.
• Teamwork: The ability to integrate and work effectively within a diverse team.
• Reliability and Commitment: Punctuality and dependability in performing duties.

Preferred Qualifications (May enhance candidacy):

• Previous experience in a similar role (hostess, receptionist, customer service) within the hospitality or restaurant sector.
• A certificate or training in hospitality management or related fields.
• Familiarity with basic reservation systems used in hotels or restaurants.

Benefits and Advantages

Joining the Hilton team means more than just a job; it is the start of a career within one of the world's largest hospitality groups. Benefits typically include (and may vary by location and job grade):

• Access to world-recognized training in hospitality and service.
• Opportunities for career growth and development within Hilton's extensive global network of hotels.
• A dynamic and stimulating work environment.
• A range of benefits which may include medical insurance as per company policy.

How to Apply for the Job

Applications for open positions at Hilton Hotels in Saudi Arabia are primarily submitted through specialized online platforms such as the Naukrigulf website or the official Hilton global careers website.

Suggested Application Steps:

1. Visit the official Hilton Careers website or the Naukrigulf platform.
2. Use search keywords like "Hostess" and set the location to "Saudi Arabia."
3. Review the full job description and requirements to ensure your qualifications match.
4. Prepare your Curriculum Vitae (CV) professionally, highlighting any relevant experience, communication skills, and languages.
5. Complete the online application form and attach the required documents.

We advise interested candidates to apply directly and promptly, as such positions with a prestigious brand like Hilton attract a large number of applicants. Ensure your cover letter and CV are crafted to reflect your passion for the hospitality industry and customer service.

Location: Opportunities are available in several major Saudi cities such as Riyadh, Jeddah, and Dammam.