Middle Office Manager - Banking Operations Transformation in Dubai

Achieve Test Prep is currently seeking applications for the position of Middle Office Manager - Banking Operations Transformation at its office in Dubai, United Arab Emirates. This role presents an exceptional leadership opportunity for ambitious professionals in the financial and banking sector with deep expertise in managing and optimizing operations within middle office functions.

Job Overview

The Middle Office Manager will be responsible for leading and executing transformative initiatives aimed at improving the efficiency, effectiveness, and accuracy of banking operations within the middle office. This department plays a critical role as the bridge between Front Office and Back Office activities, ensuring seamless transaction flow, risk management, and regulatory compliance. In light of rapid developments in Dubai's and the global financial sector, the company is looking for a leader who can re-engineer processes to align with global best practices.

Key Responsibilities and Duties

• Lead end-to-end transformation and improvement projects for banking middle office operations, from planning to implementation.
• Analyze current processes to identify gaps and improvement opportunities for enhancing efficiency, reducing errors, and lowering operational costs.
• Design and implement new, standardized operational policies and procedures for the middle office division.
• Ensure full compliance with all relevant local and international regulations governing banking operations.
• Manage effective relationships with Front Office, Back Office, and third-party teams to ensure smooth operational integration.
• Oversee data and transaction quality control, resolving any discrepancies or operational issues.
• Develop and utilize Key Performance Indicators (KPIs) and dashboards to monitor departmental performance and report to senior management.
• Lead, train, and develop the middle office team, fostering a culture of continuous improvement and innovation.
• Evaluate and propose new technological solutions (e.g., automation tools, blockchain, AI) to support transformation goals.

Essential Qualifications and Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. A Master’s degree (e.g., MBA) or professional certifications (e.g., CFA, FRM) will be a strong advantage.
• Minimum of 7 to 10 years of experience in operational roles within the banking or financial sector, with a proven focus on managing or transforming middle office operations.
• Deep understanding of financial services products and markets, trading systems, risk management, and compliance.
• A proven track record of successfully leading and implementing operational transformation projects that delivered tangible results in efficiency and accuracy.
• Exceptional analytical skills and the ability to interpret complex data for strategic decision-making.
• Strong knowledge of regulatory frameworks in the UAE and GCC financial markets.
• Excellent command of the English language (written and spoken). Knowledge of Arabic is a significant advantage.
• Outstanding leadership and communication skills, with the ability to influence and manage change across cross-functional teams.

Desired Personal Skills

• A proactive leader who takes initiative and possesses strategic vision.
• Strong problem-solving skills for complex issues.
• Ability to work under pressure and meet challenges in a fast-paced environment.
• Meticulous attention to detail and a commitment to accuracy.
• Strong interpersonal and communication skills at all organizational levels.

Job Location and Benefits

The position is based in Dubai, United Arab Emirates, a premier global financial hub offering a dynamic and stimulating work environment. While specific compensation details are not provided, leadership roles in this sector in Dubai are generally competitive and typically include an attractive salary along with a benefits package that may encompass health insurance, housing and transportation allowances, and performance-related bonuses.

How to Apply for this Position

Applications for this role are to be submitted via the Naukrigulf platform. Please search for the job listing titled "Middle Office Manager Banking Operations Transformation" with Achieve Test Prep in Dubai. Ensure you prepare a professional English CV that highlights your relevant experience and achievements as per the job requirements, along with a concise cover letter. Qualified candidates are advised to submit their applications at the earliest opportunity given the competitive nature of such leadership roles in Dubai's vibrant financial market.