Parts Advisor at Al Futtaim Private Company (LLC), Dubai

Al Futtaim Group, one of the most prominent and well-established family-owned business conglomerates in the Gulf region, is expanding its dynamic team in Dubai. The group is seeking a qualified and highly motivated Parts Advisor to join its logistics or service department, often associated with its automotive or retail verticals.

Job Description and Key Responsibilities

The successful candidate will occupy a pivotal role in the supply chain and after-sales service ecosystem. The core focus will be on ensuring the right parts are available for customers and technicians in a timely manner, directly contributing to customer satisfaction and operational efficiency. Key expected responsibilities include:

• Customer Service and Advisory: Receiving customer (individual or technician) inquiries via phone or in-person, accurately understanding their requirements for automotive parts. Providing basic technical advice on part availability and suitability for different vehicle models.
• Order and Inventory Management: Processing parts orders, checking availability in local stock, or initiating ordering procedures from suppliers or central warehouses. Utilizing inventory management systems (ERP) to track movements.

• **Product Knowledge:** Developing in-depth knowledge of the available parts range, part numbers, and correct applications for vehicles (which may include passenger cars, commercial vehicles, or equipment, depending on the department's focus).
  

• Financial Transactions: Generating invoices, handling payments, and following up on receivables with customers in accordance with company policies.
• Logistical Coordination: Coordinating with warehouse and transport teams to ensure parts are received, stored, and delivered correctly and safely.
• Upholding Standards: Ensuring the cleanliness and organization of the parts department area, and adhering to all safety procedures and operational policies set by Al Futtaim.

Qualifications and Essential Requirements

To be a successful candidate for this opportunity in Dubai, you should meet the following criteria:

• Educational Qualification: A diploma or high school certificate as a minimum. A technical, logistics, or business-related qualification is preferred.
• Experience: Proven previous experience of at least 1-2 years in a similar role as a Parts Advisor or Parts Specialist, in automotive customer service, or in inventory management within a fast-paced environment. Experience with renowned automotive agencies is a strong advantage.
• Technical Skills: Strong proficiency in computer use and Microsoft Office programs. The ability to quickly learn inventory and enterprise management systems (like SAP) will be crucial.
• Personal Skills:
  • Exceptional communication and interpersonal skills (verbal and written) in both English and Arabic.
  • Strong customer service orientation and the ability to deal with clients patiently and professionally.
  • Accuracy and attention to detail when handling part numbers and purchase orders.
  • Ability to work within a team and collaborate with multiple departments (sales, service, warehouse).
  • Flexibility and the capacity to work under pressure in a busy environment.

Why Work for Al Futtaim?

Joining the Al Futtaim Group means becoming part of a reputable institution with a decades-long legacy. While the detailed package may vary by division, working for such a large corporation typically provides a structured work environment and opportunities for long-term career growth. The group operates in diverse sectors such as automotive, financial services, healthcare, and real estate, which can open wide future prospects for outstanding employees.

How to Apply for the Job in Dubai

This position is advertised via the specialized online platform Naukrigulf. To apply for this opportunity:

1. Visit the original job listing link on the Naukrigulf website (provided in the source of this article).
2. Update your Curriculum Vitae (CV) to highlight the relevant experience and skills mentioned above, emphasizing any experience in automotive parts or inventory management.
3. Submit your application through the site's online application portal.
4. Ensure your contact information (email and phone number) is correct and up-to-date.

Given the stature of Al Futtaim Group, this position is expected to attract a high volume of applicants. Therefore, it is advisable to prepare a standout application and submit it at your earliest convenience. We wish all applicants the best of luck.