Product Manager – Voice & Collaboration at Kalaam Telecom Bahrain B.S.C.

Kalaam Telecom Bahrain B.S.C. is inviting applications for the position of Product Manager specializing in Voice & Collaboration solutions, to join their distinguished team at their headquarters in Manama. This role presents an exceptional opportunity for ambitious professionals in the telecommunications and technology sector to work within a dynamic and innovative environment in the Kingdom of Bahrain.

Company Overview

Kalaam Telecom is a leading provider of telecommunications and IT services in the Gulf region, with a strong presence in the Kingdom of Bahrain. The company offers a comprehensive portfolio of advanced communication services and digital infrastructure for enterprises and individual customers. Joining Kalaam Telecom means becoming part of an organization focused on innovation, customer satisfaction, and sustainable growth.

Job Description & Key Responsibilities

The successful Product Manager will hold a pivotal role in leading the lifecycle of the company's Voice & Collaboration products and solutions. Key responsibilities will include:

• Product Strategy & Development: Leading the strategic vision and developing the roadmap for Voice & Collaboration products (e.g., cloud phone systems, audio/video conferencing, unified collaboration platforms) in alignment with business objectives and market strategy.
• Product Lifecycle Management: Overseeing the product from conception and planning, through development and launch, to maturity and retirement, ensuring business viability and quality goals are met.
• Market & Competitive Analysis: Conducting in-depth market research, identifying customer needs, and analyzing competitor offerings to identify growth opportunities and points of differentiation.
• Cross-Functional Collaboration: Working closely with Marketing, Sales, Engineering, and Technical Support teams to ensure successful product execution and provide necessary support.
• Requirements Definition: Gathering and analyzing product requirements from various stakeholders (customer, sales, market) and translating them into clear specifications for the development team.
• Performance Measurement & Optimization: Monitoring and analyzing post-launch product performance using Key Performance Indicators (KPIs), and utilizing these insights to drive continuous improvements and updates.
• Sales & Marketing Support: Providing technical support and training to sales teams, and contributing to the development of effective marketing materials that accurately reflect product value.

Qualifications & Requirements

To be a successful candidate for this role, you should meet the following criteria:

• Educational Background: A Bachelor’s degree in a relevant field such as Telecommunications Engineering, Business Administration, or Computer Science. A Master’s degree will be an added advantage.
• Work Experience: Proven experience of at least 5 years in product management, with a strong focus on cloud communication products and services, Voice over IP (VoIP) solutions, and Unified Communications (UC) platforms.
• Technical Knowledge: Deep understanding of telecommunications technologies and networks, Voice over IP protocols (e.g., SIP), and cloud communication offerings (UCaaS, CPaaS).
• Leadership Skills: Ability to lead initiatives without direct authority, inspiring cross-functional teams to achieve common goals.
• Analytical Skills: Strong analytical skills with the ability to interpret market and performance data and make data-driven decisions.
• Communication Skills: Excellent communication and presentation skills in both Arabic and English, with the ability to communicate effectively with technical and non-technical audiences.
• Results-Oriented: A proactive individual, capable of working in a fast-paced environment, with a focus on delivering results and customer satisfaction.

Benefits & Perks

Kalaam Telecom offers a stimulating and competitive work environment that includes:

• The opportunity to work for a leader in a vital and evolving sector.
• A dynamic work environment that supports innovation and professional development.
• A competitive financial package and benefits commensurate with experience and qualifications.
• Opportunities for career growth and advancement within the company's organizational structure.

How to Apply

Applications for this vacancy are to be submitted via the Naukrigulf platform. Please visit the original job listing link on the platform and submit your online application, including an updated Curriculum Vitae (CV) that highlights your relevant experience and achievements for the Product Manager – Voice & Collaboration role.

As the full job description details may not be fully accessible via the provided link, interested candidates are advised to search for Kalaam Telecom Bahrain's official careers page or follow their updates on the Naukrigulf platform for the most current information and precise application requirements.

Location: Manama, Bahrain. Job Type: Full-time.