Sales Support Specialist - DBMSC Steel (Dubai)

DBMSC Steel FZCO, a recognized player in the heavy industry and trading sector in Dubai, is inviting applications for the position of Sales Support Specialist. This role presents an excellent opportunity for ambitious professionals looking to build a career within a dynamic and fast-paced sales environment in the vibrant UAE market.

Job Overview

The Sales Support Specialist will play a pivotal role in bridging the gap between the sales team and the company's internal operations. The successful candidate will be responsible for providing the necessary administrative and logistical support to ensure smooth sales processes and customer satisfaction, directly contributing to the company's commercial objectives in the steel and metal products sector.

Key Expected Responsibilities and Duties

• Sales Team Administrative Support: Preparing quotations, purchase orders, invoices, and contracts, ensuring their accuracy and completeness.
• Sales Coordination: Handling initial customer inquiries, following up on orders, and coordinating delivery and logistics with operations and warehouse departments.
• Customer Relationship Management: Maintaining an up-to-date customer database, logging interactions, and assisting in resolving minor issues to ensure a positive customer experience.
• Reporting and Analysis: Assisting the Sales Manager in preparing sales reports, tracking key performance indicators, and analyzing basic sales data.
• Internal Communication: Acting as an effective liaison between the sales team and other departments such as finance, warehouse, and procurement.
• Participation in preparing presentations and trade offers.

Required Qualifications and Skills

• Education: A Bachelor's degree in Business Administration, Marketing, or a related field.
• Experience: Proven prior experience (typically a minimum of 2-3 years) in a sales support, sales assistant, or relevant administrative role. Experience in the industrial, trading, or steel sector is a significant advantage.
• Technical Skills: Excellent proficiency in Microsoft Office Suite (especially Excel and PowerPoint). Familiarity with CRM systems and sales management software is preferred.
• Soft Skills:
  • Excellent written and verbal communication skills in both Arabic and English.
  • High level of organization and accuracy with strong attention to detail.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Analytical and problem-solving skills.
  • Team spirit and the ability to work collaboratively with various departments.
• Market Knowledge: A basic understanding of the sales market in the UAE, particularly in the industrial or commercial goods sector, will be appreciated.

Why Work with DBMSC Steel FZCO in Dubai?

• Strategic Location: Working from Dubai, the region's leading commercial and logistics hub.
• Dynamic Work Environment: Joining a professional team in a company operating within a vital industrial sector.
• Growth Opportunities: Potential for career progression within the company structure while gaining specialized industry experience.
• Professional Culture: An organized work environment focused on results and efficiency.

How to Apply for the Position

Applications for this position are processed through the Naukrigulf platform. Please prepare an updated and professional Curriculum Vitae (CV) in English, highlighting the experiences and skills relevant to the Sales Support role as outlined above. Ensure your contact information and details of previous work experience are included accurately.

As specific details regarding salary or benefits were not available in the original posting, these aspects will be discussed with qualified candidates during subsequent interview stages.

Interested candidates are advised to apply at their earliest convenience, as the application window may close once a sufficient number of qualified candidates have been identified.