1) Introduction

This policy explains how we collect, use, and protect your data when you use Truescho. By using the service, you agree to this policy.

2) Data we collect

• Account data: such as email address, name, and profile image (when signing in with Google).
• Usage content: such as the messages you submit, generated outputs, and chat history within your account.
• Technical data: such as IP address, browser type, device information, and error logs for security and service improvement.
• Payment data: payments are processed via Stripe. We may store your Stripe customer ID and transaction identifiers, and we do not store full card details.

3) How we use your data

• Provide, operate, and personalize the service (for example: tone and dialect preferences).
• Manage accounts, sign-in, verification, and prevent fraud or abuse.
• Process payments and manage credits and billing.
• Improve performance and user experience, and fix issues.

4) Data sharing

We may share your data (only as needed) with:

• AI providers: to generate responses, message content may be sent to model providers (such as OpenAI and Google) subject to their policies.
• Payment provider: Stripe to process purchases.
• Email provider: to send sign-in links via email.
• Legal compliance: when required by law or to protect rights and safety.

5) Cookies

We use cookies and similar technologies for sign-in, session persistence, remembering preferences, and measuring feature usage and conversions. We may use first‑party cookies such as:

• ts_sid / ts_landing / ts_utm: to collect anonymous measurement (visitor session + landing page + campaign source) and improve the experience.
• Auth cookies: used by the authentication system to keep your session secure.

You can control cookies in your browser settings. Disabling them may affect some features.

6) Data retention & deletion

We retain data while your account is active or as needed to provide the service and comply with legal obligations. You can request account or data deletion by contacting us.

Account deletion instructions

7) Data security

We take reasonable security measures to protect your data, but we cannot guarantee absolute security on the internet.

8) Changes to this policy

We may update this policy from time to time. Updates will be posted on this page along with the “Last updated” date.

9) Contact

For privacy questions, contact us at: [email protected].