F&B Supervisor - Tivoli Qatar

The global Tivoli Hotels & Resorts group is opening its doors to ambitious professionals to join its dynamic team in the State of Qatar, through the vacancy of an F&B Supervisor. This position represents an excellent opportunity to build a career within the luxury hospitality sector, which is experiencing steady growth in the Qatari market, especially with ongoing preparations for major global events.

Job Description and Responsibilities

The F&B Supervisor will hold a pivotal role in the restaurant or food service outlet operations within a Tivoli property. They will be directly responsible for ensuring the smooth and efficient running of daily operations while upholding the highest standards of quality and customer service synonymous with the Tivoli brand.

Key responsibilities include:

• Directly supervising the waitstaff and floor team during shifts.
• Ensuring full compliance with local and international food health and safety procedures.
• Greeting, seating guests, and providing an exceptional experience from the moment they enter the outlet.
• Monitoring the quality of food and beverages served, ensuring they meet Tivoli's high standards.
• Handling guest inquiries, special requests, and resolving any complaints professionally and promptly.
• Assisting in managing inventory and stock levels for food and beverage items.
• Collaborating with the kitchen team (main kitchen and pastry) to ensure seamless coordination between the kitchen and the dining area.
• Training new team members and developing the skills of the current team to enhance performance.
• Contributing to financial targets through upselling and controlling operational costs.
• Preparing daily reports on sales, attendance, and any significant incidents or feedback.

Requirements and Qualifications

Tivoli is looking for candidates with a passion for hospitality and the leadership skills necessary to manage a successful team.

Essential Requirements:

• Proven work experience of at least 2-3 years in a similar role (F&B Supervisor, Shift Leader) within an upscale hotel or fine-dining restaurant environment.
• In-depth understanding of food and beverage service operations and procedures, including knowledge of Point of Sale (POS) systems.
• Exceptional communication and listening skills in English (Arabic is a significant advantage).
• Leadership personality with the ability to motivate a team and work under pressure during peak hours.
• Strong problem-solving skills and the ability to make quick, sound decisions.
• Meticulous attention to detail and a commitment to flawless service delivery.
• Flexibility to work various shifts, including weekends and holidays.

Educational Qualifications:

• A diploma or bachelor's degree in Hospitality Management or a related field is a strong advantage.
• Professional certifications in Food Safety (e.g., HACCP) are required or highly desirable.

Benefits and Perks

While specific details are not mentioned in the initial posting, positions with an internationally renowned brand like Tivoli in Qatar are typically associated with a competitive benefits package aligned with Qatari labor market standards. This may include a competitive monthly salary, housing allowance, health insurance, annual flight tickets, and opportunities for career development and training within the global group.

How to Apply for the Position

Applications for this position are to be submitted via the "NaukriGulf" online platform as indicated in the source advertisement. Interested candidates should prepare an updated and professional Curriculum Vitae (CV) in English, highlighting relevant experience in food and beverage supervision and hospitality. Including a Cover Letter expressing motivation to join Tivoli specifically is recommended. Ensure your contact information is correct to facilitate communication if selected for an interview.

Given the competitive nature of Qatar's hospitality job market, it is advisable to apply as soon as possible after confirming you meet all the essential requirements.