Hostess Jobs at Four Seasons Hotel in Manama, Bahrain

The globally renowned Four Seasons Hotel in Manama, the capital of Bahrain, is inviting applications for Hostess positions within its distinguished hospitality team. This opportunity presents an excellent career pathway for individuals with a genuine passion for customer service who wish to build a profession in the luxury hospitality sector within an international work environment and global standards.

Job Description and Key Responsibilities

The Hostess will be a vital part of the restaurant or lounge team, serving as the first point of contact that welcomes guests and influences their overall impression of their experience. The core responsibilities of this role include:

• Guest Greeting: Welcoming guests at the entrance with a genuine smile and warm greeting, and confirming table reservations.
• Managing Waitlists: Efficiently managing waiting lists during peak hours, accurately and politely informing guests of estimated waiting times.
• Seating Guests: Escorting guests to their tables, presenting them with menus, and ensuring their comfort from the very first moment.
• Team Coordination: Working closely with the server team and kitchen staff to ensure smooth workflow and timely fulfillment of guest requests.
• Product Knowledge: Having thorough knowledge of the food and beverage menu, daily specials, and offerings to provide accurate answers to guest inquiries.
• Maintaining Standards: Ensuring the reception area is clean, tidy, and maintained according to the high standards of the Four Seasons Hotel.
• Handling Inquiries: Responding to guest phone and in-person inquiries regarding reservations, operating hours, and other information.
• Adherence to Safety Standards: Following all applicable health and safety procedures within the hotel.

Requirements and Qualifications

To be a successful candidate for this position at the Four Seasons Hotel in Manama, you should meet the following criteria:

• Educational Qualification: A high school diploma as a minimum. Preference will be given to holders of certificates or diplomas in Hospitality or Tourism.
• Experience: Previous experience in a similar role (Hostess / Reception) in a restaurant, hotel, or fast-paced customer service environment. Experience in luxury hotels or fine-dining restaurants is a significant advantage.
• Personal Skills:
  • Excellent verbal communication and interpersonal skills in both English and Arabic (required).
  • A friendly, courteous personality with the ability to interact confidently with guests from diverse backgrounds and cultures.
  • A neat and professional appearance with strong attention to personal grooming.
  • Ability to work under pressure and in a dynamic, fast-paced environment.
  • A team-oriented spirit and cooperation with colleagues.
  • Reliability and a strong commitment to punctuality.
  • Good organizational skills with the ability to multitask.
• Technical Requirements: Basic knowledge of table reservation systems (Point of Sale systems) is beneficial.

Why Work at Four Seasons Hotel Manama?

Joining the Four Seasons team means more than just a job; it's joining a culture of excellence focused on:

• Training and Development: Access to ongoing training opportunities to hone skills and build a career in hospitality.
• Global Work Environment: Working in a respected international environment committed to the highest global service standards.
• Competitive Benefits: The Four Seasons group typically offers a competitive benefits package for employees (this can be inquired about during the interview process).
• Prime Location: Working at a luxury hotel in the heart of the vibrant Bahraini capital, Manama.

How to Apply for the Position

Applications for this position are to be submitted via the Naukrigulf platform, one of the leading job portals in the Gulf region.

1. Visit the Naukrigulf website.
2. Use search keywords such as "Hostess," "Four Seasons," "Manama" to locate the specific job posting.
3. Ensure you have an updated, clear Curriculum Vitae (CV) that highlights your previous experience in hospitality or customer service and relevant skills.
4. Complete the online application form on the website and attach your CV.
5. Double-check that your contact information (email and phone number) is correct.

Note: As specific salary or benefit details were not available in the original posting, it is recommended to inquire about these points directly during the application or interview process.

This position represents an excellent step for anyone seeking to start or advance their career in the world of luxury hospitality under the umbrella of a prestigious brand like Four Seasons.