Housekeeping Coordinator - Hilton Hotels, Qatar

Hilton Hotels stands as a global icon of excellence in hospitality and hotel services. In Qatar, Hilton continuously seeks to employ creative professionals to enhance the guest experience and uphold its distinguished reputation. Hilton is currently announcing an excellent career opportunity to join its dynamic team in the Housekeeping department as a Housekeeping Coordinator.

Job Description

The Housekeeping Coordinator will serve as the operational backbone of the Housekeeping department, responsible for ensuring smooth and efficient operations to achieve the highest standards of cleanliness and order throughout the hotel. They will work closely with housekeeping supervisors and staff, hotel management, and other departments to ensure guest expectations are not only met but exceeded.

Key Expected Responsibilities:

• Coordination & Planning: Coordinate the daily schedule for the housekeeping team, including room cleaning, public areas, and back-of-house spaces. Assign tasks fairly and efficiently based on hotel occupancy and priorities.
• Inventory & Stock Management: Monitor stock levels of cleaning supplies, equipment, and hotel linen (such as towels and bed linens). Place timely purchase orders and verify receipt of goods to maintain required inventory levels.
• Quality Assurance: Conduct routine inspections of guest rooms and public areas to ensure compliance with Hilton's stringent cleanliness and presentation standards. Provide immediate feedback to the team and supervisors for any shortcomings.
• Communication & Liaison: Act as a central communication link between the Housekeeping department and other departments such as Front Office, Maintenance, and F&B. Promptly and professionally handle special guest requests related to housekeeping services.
• Reporting & Administration: Maintain accurate records of daily activities, occupancy status, and room conditions. Report any room defects or equipment requiring maintenance.
• Administrative Support: Assist with administrative tasks such as filing, data processing, and supporting supervisors in training new team members on policies and procedures.

Qualifications and Requirements

To be a successful candidate for this role, you must be committed to high hospitality standards and possess the following skills:

• Experience: Proven previous experience in a similar role (coordinator, supervisor, or junior leadership role) within a hotel or hospitality housekeeping department. Experience with international hotel brands is a significant advantage.
• Organizational Skills: Exceptional ability to prioritize, manage time, and handle multiple tasks in a fast-paced environment. Meticulous attention to detail is crucial.
• Communication Skills: Excellent verbal and written communication skills in both Arabic and English. The ability to give clear instructions and interact with colleagues and guests from diverse backgrounds.
• Technical Skills: Good knowledge of Microsoft Office applications (especially Excel and Word). Familiarity with Property Management Systems (PMS) like Opera is a plus.
• Personal Attributes: Strong team spirit, a positive attitude, and the ability to work under pressure. The candidate must be proactive and capable of problem-solving proactively.
• Education: A diploma or qualification in Hospitality Management, Business Administration, or a related field is preferred, but practical experience holds greater significance.

Why Work with Hilton in Qatar?

Joining Hilton means joining a global family. While specific details were not mentioned in the ad, Hilton is generally known for offering:

• An international, dynamic, and respectful work environment.
• Opportunities for career development and training within the global Hilton group.
• A workplace that supports professional and personal growth.

How to Apply for the Position

Application for the vacant "Housekeeping Coordinator" position in Qatar is through the online platform of Naukrigulf, where the advertisement was posted.

Tips for a Successful Application:

1. Update your CV to highlight your relevant experience in housekeeping and coordination, mentioning any numerical achievements (e.g., improving team efficiency, reducing costs).
2. Write a concise cover letter explaining your passion for hospitality and why you specifically want to join the Hilton team.
3. Ensure your contact information is correct and up-to-date.

Be prepared for next stages which may include a telephone interview followed by a face-to-face interview with the hotel management in Qatar.

Note: The information above is based on the official job advertisement and standard practices in the hospitality sector. Final details of responsibilities and benefits will be according to the formal job offer from Hilton.