Jobs at Hilton Hotels: Housekeeping & Order Taker (Manama, Bahrain)

Hilton Worldwide, a global leader in the hospitality sector, is hiring for its hotel in the Bahraini capital, Manama. They are seeking motivated individuals to join their hotel operations team for two critical positions: Housekeeping Staff and Order Taker. This opportunity represents an excellent entry point to build a career with one of the world's most renowned hotel chains, within a dynamic work environment and high standards of service quality.

Job Description & Key Responsibilities

For the Housekeeping Position:

The employee will be responsible for maintaining the highest standards of cleanliness and order in guest rooms and public areas within the hotel. Key responsibilities include:

• Cleaning and preparing guest rooms according to Hilton's stringent standards.
• Restocking essential room supplies (towels, toiletries, etc.).
• Ensuring every room is perfectly presented for arriving guests.
• Reporting any maintenance issues or room problems to management promptly.
• Collaborating with other hotel departments to ensure complete guest satisfaction.

For the Order Taker Position:

The employee will be the link between guests and the restaurant or room service department. Key responsibilities include:

• Accurately and politely taking food and beverage orders from guests via phone or electronic systems.
• Correctly entering orders into the Point of Sale (POS) system and clarifying any special requests.
• Handling guest inquiries about the menu and ingredients.
• Coordinating with the kitchen and service staff to ensure timely delivery of orders.
• Processing bills and payments related to the orders.

Job Requirements & Qualifications

For both positions, Hilton is looking for candidates who possess:

• The ability to work in a team and in a fast-paced environment.
• Strong interpersonal and communication skills.
• A reasonable level of English proficiency (spoken and written). Arabic language skills are an additional advantage.
• A commitment to delivering exceptional customer service.
• A neat appearance and professional demeanor.
• Flexibility to work during day shifts, weekends, and public holidays as required.

Preferred Additional Qualifications:

• Previous experience in the hotel or hospitality industry (a significant advantage but may not be mandatory for training roles).
• For the Order Taker role, experience with order-taking or POS systems is preferred.
• For the Housekeeping role, attention to detail and physical stamina.

Why Work with Hilton in Bahrain?

Joining Hilton means becoming part of a global hospitality family. While specific benefit details were not mentioned in the initial posting, Hilton is generally known for offering:

• An international work environment with opportunities for growth and career development.
• Training based on global hospitality standards.
• The chance to work in the vibrant heart of Bahrain's capital, Manama.

How to Apply for the Job

Applications for these positions are being accepted through the Naukrigulf online job portal. Please search for the listing titled "Housekeeping - Order Taker jobs in Hilton Hotels in Manama - Bahrain" on the Naukrigulf website or app. Ensure you have an updated and clear Curriculum Vitae (CV) ready, highlighting any relevant experience, communication skills, and your ability to work in the service industry. Fill out the online application form with all required details accurately.

Given the prestige of the Hilton brand, a high volume of applications is expected. Therefore, it is advisable to apply as soon as possible and to tailor your CV to meet the requirements outlined for the role.