Key Account Manager - Team Lead | Join Keeta in Kuwait

Keeta, a dynamic and fast-growing startup in the region, is actively recruiting for a pivotal leadership role: Key Account Manager - Team Lead, based in its headquarters in Kuwait City. This position represents a prime opportunity for ambitious professionals seeking to lead a team and drive business growth with strategic clients in a high-energy, challenging, and rewarding environment.

Job Description and Responsibilities

The successful candidate will assume a dual role, combining strategic key account management with hands-on team leadership. You will be the primary driver for nurturing Keeta's relationships with its most important clients, ensuring growth and retention targets are met, while leading and mentoring a team of account managers towards excellence.

Key responsibilities include:

• Leadership & Supervision: Lead a team of Key Account Managers, providing ongoing mentorship, coaching, and direction to enhance their performance and achieve team objectives.
• Strategic Account Management: Take ownership of a portfolio of the company's key and strategic accounts, developing a deep understanding of their business needs to become a trusted partner.
• Strategy & Growth Planning: Develop and execute comprehensive strategic plans for account growth and wallet share expansion, aligned with the company's overall goals.
• Financial Target Achievement: Hold direct responsibility for achieving revenue and sales targets through both your key accounts and the team you lead.
• Customer Loyalty & Retention: Build and maintain strong, long-term relationships with senior client stakeholders, ensuring their complete satisfaction with Keeta's services and working to exceed their expectations.
• Internal Collaboration: Work closely with internal departments such as Marketing, Product Development, and Customer Success to ensure client needs are met and integrated solutions are delivered.
• Performance Analysis & Reporting: Monitor and analyze account and team performance, preparing detailed periodic reports for senior management on progress, challenges, and opportunities.

Required Qualifications and Experience

Keeta is looking for a candidate with a proven track record in key account management and team leadership, coupled with a passion for working in a startup ecosystem.

Core Requirements:

• Minimum 5-7 years of experience in key account management or strategic sales, with a portion of that experience in a leadership or supervisory capacity.
• Previous experience working in a startup or technology-driven sector is a significant advantage.
• A demonstrable track record of meeting and exceeding sales and revenue targets.
• Strong leadership skills with the ability to motivate a team and foster a collaborative spirit to achieve common goals.
• Exceptional communication and negotiation skills, with the ability to interact effectively at all levels, including C-level executives at client companies and internally.
• Deep understanding of business development principles and account growth strategies.
• Ability to analyze data and market trends to make informed strategic decisions.
• Flexibility and the ability to thrive in a fast-paced, dynamic work environment.
• Excellent command of the English language (both verbal and written). Proficiency in Arabic is a strong plus.

Benefits and Perks

Joining the Keeta team at this vital stage offers you a unique opportunity not only to advance your career but also to directly influence the company's growth trajectory. You will have the chance to work in a stimulating environment that supports innovation and initiative.

How to Apply for This Position

Applications for this leadership role are primarily being accepted via LinkedIn. Please search for the job posting published by Keeta or use direct links from their official channels. Ensure your LinkedIn profile is updated to reflect your relevant experience and achievements, and prepare a compelling Cover Letter summarizing your suitability for this leadership role and your career aspirations.

Given the competitive nature of this position, early application is advised. The Keeta recruitment team will review all applications and will contact only qualified candidates for the next stages of the interview process.

Seize this opportunity to become an integral part of a promising startup's success story in the heart of Kuwait.