Learning & Development Executive at Mövenpick Hotel in Doha

Mövenpick Hotels & Resorts, the global hospitality brand renowned for its high standards of service and comfort, is inviting applications for the position of Learning & Development Executive at one of its premier properties in the Qatari capital, Doha. This role presents a significant opportunity for ambitious professionals in human resource development and training to join a dynamic and stimulating work environment within the luxury hospitality sector.

Job Description and Key Responsibilities

The Learning & Development Executive will play a central role in fostering a culture of continuous learning and enhancing the competencies of the hotel's workforce. This individual will be primarily responsible for designing, implementing, and evaluating training programs that meet operational needs and align with the global brand standards of Mövenpick. Key responsibilities include:

• Training Needs Analysis: Work closely with department heads and management to identify skill and knowledge gaps, and develop proactive training plans to address them.
• Program Design & Development: Create and develop innovative and engaging training content (both online and in-person) covering areas such as customer service, hospitality standards, safety, operational procedures, and leadership development.
• Training Delivery: Lead, facilitate, and conduct workshops and training sessions for diverse employee groups, ensuring participant engagement and achievement of learning objectives.
• Learning Management System (LMS) Administration: Oversee the hotel's e-learning platform, upload content, track learner progress, and generate reports on program effectiveness.
• Evaluation & Follow-up: Assess the impact of training programs on individual and team performance using defined metrics, and propose continuous improvements.
• Coaching & Development: Contribute to mentorship and career progression programs to support the professional growth of high-potential employees.
• Compliance Assurance: Ensure all learning and development activities comply with company policies, quality and safety standards at Mövenpick, and Qatari labor laws.

Qualifications and Requirements

To be a successful candidate for this position, you should meet the following criteria:

• Educational Background: A Bachelor's degree in Business Administration, Human Resources, Training, Education, or a related field.
• Experience: Minimum of 3 to 5 years of practical experience in Learning & Development or training, with a strong preference for experience in the hospitality or hotel service sector.
• Technical Skills: Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Knowledge of Learning Management Systems (LMS) and skills in designing presentations and training materials.
• Personal Skills:
  • Excellent communication and public presentation skills.
  • Strong analytical abilities to assess needs and measure outcomes.
  • Ability to work independently and within a multicultural team.
  • Creativity and flexibility in designing effective training solutions.
  • Fluency in English, both written and spoken (essential). Arabic language skills are a significant advantage.
• Personality: A leadership-oriented, enthusiastic individual capable of inspiring and motivating others to learn and grow.

Benefits and Perks

Mövenpick Hotel in Doha offers a respectable and competitive work environment, typically including (subject to company policies):

• A competitive monthly salary.
• A comprehensive benefits package which may include accommodation, transportation, and medical insurance.
• Opportunities for career growth and development within the global Mövenpick hotel network.
• An international and multicultural work environment.
• Ongoing training and skill development.

How to Apply for the Position

Applications for this position are primarily submitted through specialized online job portals such as Naukrigulf, where the vacancy was advertised. Interested candidates should prepare an updated and professional Curriculum Vitae (CV) in English, highlighting relevant previous experience and achievements in the Learning & Development and hospitality fields. The CV must include contact information, educational qualifications, and detailed work experience.

It is advisable to apply at the earliest opportunity, as the selection process may commence once a suitable candidate is identified. Ensure your CV and cover letter are tailored to reflect how you can contribute to the success of the Learning & Development team at Mövenpick Hotel Doha.

The application period for this job has ended.