Merchant & Corporate Engagement Officer at Zain - Bahrain

Zain, a leading provider of telecommunications and information technology services across the Middle East and Africa, is inviting applications for the position of Merchant & Corporate Engagement Officer at its headquarters in the Kingdom of Bahrain. This role presents a distinguished opportunity to join a telecom giant committed to driving digital innovation and building strategic partnerships that enhance its market footprint.

Job Description and Key Responsibilities

The Merchant & Corporate Engagement Officer will hold a pivotal role in strengthening Zain's relationships with both its merchant (point-of-sale partners) and corporate (enterprise client) segments. This individual will be the primary point responsible for building and managing strong, mutually profitable partnerships, contributing directly to the company's growth and market penetration objectives. The core responsibilities for this position are expected to include:

• Partner Relationship Management: Building and nurturing long-term strategic relationships with existing and potential merchants and partners across Bahrain.
• Engagement Initiative Development: Designing and implementing innovative programs and initiatives to boost merchant and corporate engagement with Zain's offerings and products.
• Performance Target Achievement: Working towards specific sales targets and increasing market share through partner and corporate channels.
• Market Analysis: Monitoring market trends and analyzing competitor performance to identify new growth opportunities and propose proactive solutions.
• Support and Training: Providing necessary support to partners, including training on new products and services, to ensure an exceptional customer experience.
• Reporting: Preparing regular reports on partnership performance, executed initiatives, and key metrics for senior management review.

Required Qualifications and Skills

Zain is looking for ambitious, results-oriented candidates with excellent communication and strategic skills. The expected qualifications include:

• Academic Background: A Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Professional Experience: A proven track record of 3 to 5 years in partner relationship management, corporate sales, or business development, preferably within the telecommunications, technology, or financial services sector.
• Personal Skills:
  • Exceptional communication, negotiation, and persuasion skills (both verbal and written).
  • Ability to build and maintain relationships with diverse stakeholders.
  • Strategic thinking and data analysis capabilities for informed decision-making.
  • Strong organizational and time-management skills with the ability to handle multiple priorities.
  • Proficiency in Microsoft Office tools and applications.
  • Knowledge of the Bahraini market and business environment is a distinct advantage.
• Language: Fluency in both English and Arabic (spoken and written).

Why Work for Zain?

Joining Zain means becoming part of a corporate culture that fosters innovation and professional development. The company offers a dynamic and competitive work environment, with a competitive benefits package that likely includes training and development opportunities, and involvement in cutting-edge projects across the region.

How to Apply for the Position

Applications for this role are processed through the Naukrigulf online platform. Please search for the job using the title "Merchant & Corporate Engagement Officer" and location "Bahrain" or follow the direct link if available. Ensure your Curriculum Vitae (CV) is updated to highlight the relevant experience and skills mentioned above, and include a concise cover letter explaining your motivation for joining Zain.

Given the competitive nature of roles at a leading company like Zain, applying at your earliest convenience is recommended. Applications will be reviewed by the company's recruitment team, and only qualified candidates will be contacted for the next stages of the selection process.

This position represents an excellent career step for any professional seeking to advance their path in telecommunications and corporate relations within a dynamic market like Bahrain.