Tour Guide II Position at Qatar Airways - Doha

Qatar Airways, the national carrier of the State of Qatar and a multiple award-winning global airline, is inviting applications for the position of Tour Guide II in the capital city, Doha. This role presents an exceptional opportunity for ambitious professionals to join one of the world's finest airlines and contribute to enhancing the experience of guests and visitors at the company's facilities.

Job Description and Key Responsibilities

The Tour Guide II will be a vital part of the ground services team, focusing on delivering an exceptional experience to visitors and guests touring Qatar Airways' premises. The core responsibilities of this position include:

• Leading Guided Tours: Conducting engaging and detailed guided tours for groups of visitors through designated Qatar Airways sites, such as the headquarters or related facilities, while ensuring all safety and security protocols are followed.
• Providing Information: Educating visitors on the history, growth, contributions to global aviation, and core values of Qatar Airways, and accurately answering their inquiries with professionalism.
• Professional Representation: Acting as an ambassador for the company, embodying the highest standards of service and professionalism for which Qatar Airways is renowned, while maintaining a polished appearance at all times.
• Coordination and Logistics: Assisting in organizing and coordinating tour schedules, ensuring operational smoothness, and collaborating with other departments to provide a seamless service.
• Adherence to Standards: Ensuring all tours and interactions align with company policies and the high-quality standards set by Qatar Airways.

Qualifications and Essential Requirements

To be eligible for this role, you must meet the following criteria:

• Educational Qualification: A Diploma or higher educational qualification in a relevant field such as Tourism & Hospitality, Languages, Communication, or a similar discipline.
• Experience: Proven previous experience as a tour guide, or in customer service within an international environment or the aviation/hospitality sector is highly preferred.
• Language Skills: Proficiency in written and spoken English is mandatory. Knowledge of an additional language (such as Arabic, French, German, Mandarin) is a significant competitive advantage given the global audience served by Qatar Airways.
• Personal Skills:
  • Exceptional verbal communication and presentation skills with the ability to captivate an audience.
  • A charismatic and friendly personality with a strong customer service orientation.
  • The ability to work effectively within a team and in a fast-paced environment.
  • Flexibility to work schedules that may include weekends or public holidays as per operational requirements.
  • Good knowledge of Qatari culture and history is an added advantage.

Why Join Qatar Airways?

Joining Qatar Airways means becoming part of a global institution. While the full details of the benefits package are disclosed during the application process, the company is known for offering a stimulating work environment and opportunities for career development. Employees work in a dynamic, multicultural setting that fosters personal and professional growth.

How to Apply for the Position

Applications for this position are accepted exclusively via the professional platform LinkedIn. Please visit the official job advertisement link on LinkedIn (attached in the original source) to view the complete details and submit your application.

Important Application Notes:

1. Ensure your LinkedIn profile is updated to reflect your most recent experience and skills.
2. Prepare a concise cover letter highlighting your interest in the role and how your qualifications match the requirements.
3. Submit your application at the earliest opportunity, as the position may close once a sufficient number of qualified applications are received.

This position represents a golden opportunity for individuals passionate about aviation and tourism to work under the umbrella of a global brand in Qatar. If you have the passion for service and the desire to represent a leading airline, we encourage you to apply.