Receptionist Jobs at RIXOS Hotel in Doha

RIXOS Hotels, the globally renowned luxury hospitality brand, is inviting applications for Receptionist positions at its prestigious property in Qatar's capital, Doha. This opportunity presents an excellent pathway for ambitious professionals seeking to build a career within a dynamic, international work environment that values customer service excellence and the hospitality experience.

Job Description and Key Responsibilities

The Receptionist will serve as the front-of-house face of the hotel, being the first and last point of contact for guests, making it a pivotal role in shaping their overall impression of their stay. Key responsibilities will include:

• Guest Reception: Welcoming guests upon arrival and departure in a friendly, professional manner that reflects RIXOS's luxury standards.
• Check-in/Check-out Procedures: Efficiently and accurately completing guest registration and checkout processes, ensuring all details and documentation are correct.
• Customer Service: Promptly and effectively handling guest inquiries, needs, and requests, whether in person, over the phone, or via email.
• Reservation Management: Assisting with the hotel's booking system, updating guest records, and coordinating special requests (e.g., adjoining rooms, special arrangements).
• Hotel & Local Knowledge: Possessing comprehensive knowledge of hotel facilities (restaurants, gym, spa, etc.) and Doha's tourist attractions to provide accurate recommendations to guests.
• Financial Transactions: Processing guest payments, billing, and foreign exchange securely and with full transparency.
• Team Collaboration: Working closely with other hotel departments such as Housekeeping, Food & Beverage, and Security to ensure a seamless guest journey from start to finish.
• Upholding Standards: Ensuring the reception area remains clean, organized, and representative of the hotel's luxury image at all times.

Job Requirements and Qualifications

To be a successful candidate for this position at RIXOS Doha, you should meet the following criteria:

• Experience: Proven previous experience in a receptionist role, preferably within the hotel or luxury hospitality sector. Experience in an international hotel environment is a strong advantage.
• Interpersonal Skills: Exceptional communication and interpersonal skills (verbal and written) with the ability to interact confidently and tactfully with guests from diverse backgrounds and cultures.
• Technical Proficiency: Strong command of Microsoft Office applications (especially Word and Excel) and Property Management Systems (PMS). Knowledge of the Opera PMS system is a significant advantage.
• Languages: Fluency in English, both written and spoken, is mandatory. Knowledge of an additional language (e.g., Arabic, Russian, French, etc.) is a highly competitive asset in Doha's global market.
• Appearance & Demeanor: A smart, well-groomed appearance with a professional and calm demeanor, even under pressure.
• Organizational Skills: Excellent multitasking, prioritization, and attention-to-detail abilities in a fast-paced environment.
• Service Orientation: A genuine passion for delivering exceptional customer service and exceeding guest expectations.
• Education: A diploma or degree in Hotel Management, Tourism, or a related field is preferred.

Work Environment and Benefits

Joining the RIXOS team in Doha offers the chance to work in one of the premier luxury hotel destinations in the Gulf region. Employees can expect:

• A stimulating, culturally diverse, and international work environment.
• Opportunities for professional development and training within a prestigious global hotel group.
• Working in a modern, state-of-the-art hotel facility.
• A workplace located in Doha, one of the world's most vibrant and developed capitals, offering a high standard of living.

How to Apply for the Position

Application for the vacant position is conducted through the Naukrigulf platform, one of the leading job portals in the Gulf region.

1. Visit the Naukrigulf website.
2. Use search keywords such as "Receptionist RIXOS Doha" or "وظائف استقبال ريكسوس الدوحة".
3. Locate the specific job posting for RIXOS Hotel in Doha.
4. Click "Apply Now" or "تقدم الآن" and follow the instructions to upload your updated CV, tailored to highlight your hospitality and reception experience.
5. Ensure your CV is in English, clear, and highlights your relevant experience and the skills mentioned above.

Given the prestigious standing of the RIXOS brand, competition for these roles is expected to be high. Therefore, it is recommended to prepare a strong, customized application that showcases your ability to represent the hotel and contribute to the luxury hospitality standards RIXOS is famous for worldwide.