Job Opportunity: Training Specialist at iSTYLE Dubai

iSTYLE UAE, a leading retailer specializing in Apple and premium technology products across the Gulf region, is expanding its team in Dubai. The company is seeking a creative and experienced Training Specialist to spearhead workforce development initiatives and ensure their team's excellence in customer service and technical knowledge.

Job Description

The Training Specialist will play a pivotal role in enhancing the competency of iSTYLE's sales and customer service teams across its stores. This individual will be the primary driver behind designing, implementing, and evaluating effective training programs that align with the company's strategic business goals and core values.

Key responsibilities include:

• Conducting training needs analysis for sales and customer service teams in collaboration with store managers and leadership.
• Designing and developing innovative, engaging training materials (e-learning, in-person, blended) focused on Apple products, luxury sales skills, exceptional customer service, and internal processes.
• Delivering training sessions and workshops for new hires and existing employees across various locations in Dubai.
• Monitoring and evaluating the effectiveness of training programs through metrics, reports, and participant feedback.
• Continuously updating training content to align with new Apple product launches and technological developments.
• Acting as a technical reference and support point for employees regarding company products and services.
• Contributing to building a culture of continuous learning and excellence within the organization.

Requirements and Qualifications

To be a successful candidate for this position, you must meet the following specifications:

Core Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Education, or a related field.
• Proven work experience of at least 3 years as a Training Specialist or Trainer, preferably within a retail or luxury technology environment.
• Deep and systematic knowledge of Apple products (iPhone, iPad, Mac, accessories) and its ecosystem.
• Excellent communication and presentation skills in both Arabic and English (essential requirement).
• Strong proficiency in Microsoft Office applications and training development tools.
• Ability to travel between store locations in Dubai as required.

Desired Personal Skills:

• A genuine passion for technology and education.
• Excellent motivational and inspirational abilities.
• Strong organizational and analytical skills.
• Ability to work independently and as part of a team.
• Flexibility and adaptability in a fast-paced environment.

What iSTYLE Offers

Joining iSTYLE means becoming part of an established and growing brand in the market. While specific financial package details were not mentioned in the announcement, the company typically provides a dynamic and stimulating work environment with opportunities for professional growth within the group. You will have the chance to work with the latest tech products and make a direct impact on the sales team's success.

How to Apply for the Position

Applications for this role are processed via the LinkedIn professional platform. Please search for the job posting published by iSTYLE UAE or use the direct link provided in the source. Ensure your LinkedIn profile is updated to reflect your relevant experience and skills, and attach a recent English copy of your CV.

Application Tip: Tailor your resume and cover letter to highlight your previous experience in training sales teams, your knowledge of Apple products, and any measurable achievements in employee development.

This is an excellent opportunity for an ambitious training professional looking to build a career with one of the region's premier technology retailers in the heart of Dubai.