Crisis Response Management
State Bank of India
Crises are an inevitable part of professional’s life, but they do not have to be a reason for your / organization’s downfall or poor business results. Crisis can be man-made and at times black-swan events like the recent pandemic. This e-course titled Crisis response management is designed to help foster leadership with the following end goals: Preventing crises that can be avoided Successfully navigating through crisis that cannot be avoided Sustaining business performance during crisis an...
About this Course
In this course, we’ll explore stages of crisis and how managers and leaders can affect business turn-around after a crisis through decision making, stakeholder management and rebuilding trust. This e-lesson adopts a 7-step pedagogy design which is balanced between theory and praxis. Inspire – Faculty videos on topics that are critical Empower – Share your thoughts and point of view with other learners on the discussion forum Self-assess & measure – a few self-assessments and exercises to introspect and find out where you are Learn fast – Quick wins by transferability of the learning back to work place Immerse – Further your knowledge and expertise through readings and discussions Customize – Use the framework, templates and worksheets to create and retain for your business Application – Action tips, Essentials and best practices from across domains Join this course and develop ‘ stand-out’ leadership behaviors and traits will help you tide over crisis that can come your way. 3b:T1493,{"@context"
What You'll Learn
- Learning how to detect warning signs that a crisis may be looming
- Learning how to properly prepare for and prevent crises
- Identifying appropriate damage control activities
- Knowing what and how to communicate to stakeholders and Adopting a learning stance in order to use the crisis to become more competitive in the future.
Prerequisites
- This program targets Business Leaders & Senior Managers
- Managers who are tasked with stakeholder management, revenue and profitability are encouraged to enrol
Instructors
Somashekhar Krishnamani
Faculty