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AI for Professional Communication
Coursera
Course
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AI for Professional Communication

Kennesaw State University

A practical course for professionals to use generative AI in drafting emails, meeting agendas, document summaries, and polished workplace content ethically and effectively.

Unknown2 weeksEnglish3,953 enrolled

About this Course

This practical course is designed for executives, team leaders, and administrative professionals seeking to enhance their communication skills by leveraging generative AI in various professional contexts. This course will guide participants through the fundamentals of AI-infused professional communication, including drafting emails, creating meeting agendas, summarizing documents, and producing compelling social media content. The professor will utilize a tested Rhetorical Prompt Engineering Framework to ensure that participants learn to leverage the most useful, relevant, accurate, and ethical outputs when collaborating with generative AI Assistants. This course provides point-of-need demos and simulations of prompting for professional communication outputs. It provides participants with the skills to explain how the steps of the Rhetorical "Rhet" Shot Engineering framework influence communication effectiveness, analyze communication scenarios to determine the appropriate audience, tone, and style using the framework, create compelling communication pieces tailored to specific purposes, audiences, and genres using the Rhetorical "Rhet" Shot Engineering framework, and evaluate communication outputs generated by AI Assistants using the framework's criteria, recommending improvements for tone, style, and content

What You'll Learn

  • Apply a rhetorical prompt engineering framework to professional communication tasks
  • Analyze communication scenarios to determine appropriate audience and tone
  • Create tailored emails, agendas, summaries, and social posts using generative AI
  • Evaluate and refine AI-generated outputs for accuracy, relevance, and ethics

Prerequisites

  • Basic computer and internet skills
  • Ability to read instructions in English and complete short practice activities

Instructors

J

Jeanne Beatrix Law

Professor of English

Topics

Business Essentials
Business
Personal Development
Social Media
Taking Meeting Minutes
Meeting Facilitation
Business Writing
Communication Strategies
Social Media Content
Generative AI

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

إدارة الأعمال
الكتابة المهنية
استراتيجيات التواصل
إدارة الاجتماعات
وسائل التواصل الاجتماعي
التطوير المهني
Business Writing
Communication Strategies
Social Media Content
Generative AI

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