Using Google Forms for User Research Analysis

User Research is at the heart of creating engaging, user friendly, and successful products, services, and designs. By the end of this project, you will learn the fundamentals of user research by designing and creating a survey using Google Forms on new features customers would like to see in a mobile banking app. You will also learn how to gather feedback and organize it into a presentable format

• Formulate good research questions
• Analyze user feedback to support decision making
• Design a survey with Google Forms on new mobile app features
• Collect and organize user feedback in a presentable format

• Basic familiarity with the software or workflow used in the project
• Ability to follow step-by-step instructions in English