Artificial Intelligence in Government

This course emphasizes four main ideas that are central to understanding how AI can impact government operations. - Different types of AI work differently and are suitable for different tasks. - AI can automate, augment, or even add new work, depending on how it is used – each of these creates value in different ways and requires different ways of measuring success. - While AI is already making government operations more efficient and effective, the greatest benefits will come from entirely new ways of working, not just from improving existing processes. - Government is good at piloting new technologies like AI, but can often struggle to scale, because scaling takes different technical and organizational capabilities that are critical to success. Join us and discover how AI applications, such as natural language processing and algorithms, can revolutionize government processes, making them more efficient, transparent, and downright impressive

• Where AI fits in the history of human-machine teaming and how the strengths/weaknesses of different AI tools make them suitable for different tasks
• How AI can save government over 1 billion hours, and how to find the opportunities for greater efficiency and effectiveness in your organization
• How government is good at exploring AI, but poor at adopting at-scale. How to overcome government’s unique challenges to scaling AI

• No deep prior experience is required, but basic computer and internet skills are helpful
• Ability to read course instructions in English and complete short practice activities