Business English: Planning & Negotiating

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue

• Negotiate strategically in formal and informal settings
• Identify and resolve customer issues after negotiation
• Evaluate and compare venue services and features
• Plan a business event with negotiation skills
• Write an announcement for a business event

• Basic familiarity with topic terminology
• Willingness to practice through applied exercises