Cisco Collaboration Foundations

Welcome to Cisco Collaboration Foundations, the first course in Cisco's Understanding Cisco Collaboration Foundations Specialization. This is a comprehensive course designed for IT professionals and business leaders seeking to unlock the power of seamless communication within their organizations. In this course, you will explore Cisco’s industry-leading collaboration tools through engaging modules that cover on-premises, cloud, and hybrid deployment models. You’ll gain practical insights into the components and strategies that drive effective collaboration—ensuring your organization stays connected and productive. By the end of this course, you will be able to: - Explain the fundamental concepts of voice and video communication, including common codecs and SIP signaling for call setup and management - Identify key user management features within Cisco Unified Communications Manager (CUCM), including user types, user settings, and integration with Active Directory - Select, register, and manage Cisco Unified IP Phones and Webex video endpoints for a variety of deployment scenarios - Evaluate and compare on-premises, cloud, and hybrid collaboration deployment models to determine the optimal fit for your organization - Gain a solid understanding of troubleshooting and optimization strategies to support reliable, high-quality collaboration experiences throughout your organization. By completing this course, you will be equipped to deploy, manage, and optimize Cisco collaboration solutions—empowering your teams to work together more efficiently, regardless of location or technology platform

• Deploy and manage Cisco collaboration solutions across environments
• Understand voice and video fundamentals including codecs and SIP signaling
• Manage users, configure settings, and integrate with Active Directory

• Basic computer and internet skills
• Ability to read course instructions in English and complete short exercises