Coaching for Results

As a leader in your organization, you're expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will build a foundation for coaching, establish a coaching process, execute a coaching plan, and explore strategies for coaching in different business scenarios. Many different factors can affect employee performance. When performance problems arise, people need to be supported to get back on track and do their jobs well. Coaching is an effective way of confirming an employee's value while improving performance. Coaching contributes to employee retention because it offers the opportunity to grow, provides motivation, and supports learning. Coaching also enhances the image and effectiveness of managers and supervisors. This course is intended for managers, supervisors, team members, team leaders, project managers, mentors, and anyone who needs to coach and provide constructive criticism as part of their job, and who wants to learn how to apply the coaching process to successfully improve the performance of others. In this course, you will: define coaching and determine how you want to coach, build a foundation for coaching, establish a coaching process, execute a coaching plan, and coach teams and coach remotely

• Develop coaching skills to achieve effective results
• Build and execute coaching plans for various business scenarios
• Implement strategies to improve employee performance and retention

• Basic computer and internet skills
• Ability to read and understand course instructions in English