Conversational Selling Playbook for SDRs

This is Course 3 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development and Course 2: Foundations for Interviewing with Confidence. This course will dive into the 8 principles of SV Academy’s Conversational Selling Methodology, which will optimize you for success. You’ll be able to integrate these principles not only in the real world, but in you

• Understand strategic questioning, trust-building, and value proposition
• Identify ideal customer and qualify prospects
• Explore outreach channels and create effective call scripts
• Develop emotional intelligence and craft empathetic emails