TrueschoTruescho
All Courses
Craft Omni-Channel Marketing Plans
Coursera
Course
Unknown

Craft Omni-Channel Marketing Plans

Coursera

A beginner course to develop strategic marketing planning skills for integrated omni-channel campaigns that enhance brand impact and customer retention.

Unknown2 weeksEnglish

About this Course

Did you know that businesses using coordinated omni-channel strategies retain up to 89% of their customers compared to just 33% for those without them? Unified planning ensures your brand speaks with one voice across every channel. This Short Course was created to help professionals in this field develop strategic marketing planning capabilities and create integrated, data-driven campaigns that deliver measurable business outcomes across multiple channels. By completing this course, you will be able to analyze product performance, define strategic objectives using SWOT insights, and build cohesive omni-channel marketing plans that connect personas, platforms, and goals—skills you can immediately apply to elevate campaign effectiveness. By the end of this 4-hour long course, you will be able to: Analyze a product line using a SWOT framework to derive data-backed quarterly objectives. Create an omni-channel plan that aligns customer personas, channels, and performance targets. This course is unique because it bridges strategic marketing analysis with cross-channel execution, teaching you how to translate insights into coordinated actions that maximize reach, consistency, and return on investment. To be successful in this project, you should have: Basic marketing knowledge Familiarity with digital marketing channels Understanding of customer personas Spreadsheet proficiency

What You'll Learn

  • Conduct evidence-based strategic analysis using SWOT framework
  • Design integrated campaigns aligned across personas and platforms
  • Define performance metrics upfront for clear evaluation
  • Enhance collaborative planning through visual tools and structured reviews

Prerequisites

  • Basic computer and internet skills
  • Ability to follow instructions and complete exercises

Instructors

H

Hurix Digital

Topics

Marketing
Business
Leadership and Management
Customer Retention
Brand Management
Customer Insights
Marketing Planning
Performance Measurement
Analysis

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

التسويق
الأعمال
القيادة والإدارة
الاحتفاظ بالعملاء
إدارة العلامات التجارية
رؤى العملاء
تخطيط التسويق
قياس الأداء
Analysis

Start Learning Now