Cross-Functional Collaboration

Oscar Munoz , the visionary former CEO of United Airlines, and Oxana Trotsenko , an adjunct professor of change leadership and a seasoned expert in organizational transformation, teach cross-functional collaboration. Oscar Munoz is renowned for his exceptional leadership in guiding United Airlines through a pivotal period of cultural and operational transformation, demonstrating the power of collaboration to drive sustainable success. His leadership journey offers invaluable insights into cultivating self-awareness, fostering innovation, building meaningful connections, and delivering durable outcomes. Together with Oxana Trotsenko, an expert in change leadership, they prepared a course that will equip you with the essential skills to become a successful leader who thrives in creating and managing effective cross-functional collaboration. You’ll learn how to build a culture of collaboration, handle inherent conflict with confidence, and influence effectively across complex organizational structures. This course follows a progressive "Crawl, Walk, Run" framework to ensure your development is both strategic and practical, with each course building on a previous one. Join us on this journey to transform your leadership potential and empower your teams for long-term success

• Cultivate self-awareness and practice active listening
• Build a collaborative culture and manage conflicts confidently
• Influence across complex organizational structures

• Basic computer and internet skills
• Ability to read course instructions in English and complete practice activities