About this Course
This course dives deep into Copilot's capabilities for leveraging customer data. You will explore connecting, enriching, and analyzing customer information to gain valuable insights into behaviors, preferences, and potential opportunities. You will learn how to personalize interactions, identify high-potential leads, and measure sales performance using Copilot's data-driven tools. This course is essential for sales professionals who want to harness the power of customer data to drive personalized engagement and maximize sales success. Required Course Materials: A Copilot license is required to complete this course. If you don’t have a Microsoft 365 Personal or Family license, you can start a free 30-day trial using the link provided in the course
What You'll Learn
- Connect and analyze customer data to gain insights
- Personalize interactions to improve customer experience
- Identify high-potential customers
- Measure sales performance with data-driven tools
Prerequisites
- Basic computer and internet skills
- Ability to follow course instructions and complete short activities
Instructors
Microsoft