Decision Making

In this course, you will learn the concept of decision making from the rational and psychological points of view. We will discuss the limits to rationality; the interplay between emotional thinking and rational thinking when making decisions; the systematic errors provoked by our cognitive biases and by the use of heuristics; the role of emotions and intuition in decisions; the aleatory errors (noise); and possible remedies and leverage on all these aspects when making decisions

• Clarify decision-making concepts and their organizational relevance
• Understand rational decisions, decision processes, and limits to rationality
• Apply techniques to improve decision quality such as decision trees and problem-solving cycles

• Basic familiarity with the topic and its common terminology
• Readiness to practice through applied exercises or case-based work