Design Impactful Dashboards

This beginner course builds sophisticated dashboard design capabilities for market research professionals who want to move beyond basic charts and create analytical tools that drive business decisions. You will master the critical, often-overlooked techniques of usability testing to ensure your dashboards are not just visually appealing but also intuitive and actionable for your audience. You will also learn to create powerful, multi-source dashboards by integrating data from disparate platforms like CRM, web analytics, and marketing systems into a single, unified view of business performance. Through hands-on practice with simplified browser-based environments, you'll focus on the principles of effective dashboard architecture and user-centered design. You will learn to establish clear usability goals, conduct peer reviews, synthesize feedback, and apply an iterative design process to continuously improve your work. By the end of this course, you will have the technical and design skills needed to build and refine interactive dashboards that enable stakeholders to explore data dynamically, uncover insights, and make confident, data-driven decisions

• Design and refine interactive dashboards with user-centered evaluation techniques
• Set usability goals, conduct peer reviews, and apply iterative design improvements
• Master usability testing to ensure intuitive and engaging dashboards
• Integrate multi-source data for unified, actionable dashboard views

• Basic computer and internet skills
• Ability to follow instructions and complete short practice activities