Designing Agentive Technology: AI for Human Support

This course provides a structured approach to designing agentive technology—systems that act independently to assist users. With a focus on real-world applications, it emphasizes the design of autonomous systems that can learn and adapt to user needs, creating more intuitive AI-driven interactions. You will gain practical knowledge on defining agentive technology, identifying interaction patterns, and refining systems to improve user agency. By the end of the course, you’ll be able to create smarter, more responsive tools that support users in a variety of contexts. What sets this course apart is its combination of theory and hands-on practice. You’ll be exposed to conceptual frameworks for agentive technology, with a focus on real-world use cases and the ethical implications of autonomous systems. Ideal for product strategists, UX designers, and anyone interested in autonomous systems, this course assumes a basic background in digital product design. No coding experience is required, but understanding digital product thinking will help you maximize the course’s value. Copyright @2017 Christopher Noessel. All rights reserved. Originally published by Rosenfeld Media, LLC., This course edition is published by Packt Publishing under license from Rosenfeld Media LLC. No part of this material may be reproduced, distributed, or transmitted in any form or by any means-electronic, mechanical, photocopying, recording, or otherwise-without prior written permission from the author or the publisher

• Define agentive technology and differentiate it from automation and AI
• Identify core agentive interaction patterns and design constraints
• Apply a structured model to describe, evaluate, and refine agentive use cases

• Basic familiarity with the topic and its terminology
• Readiness for hands-on practice through exercises or case work