Develop and Evaluate LLM Features Effectively

Develop and Evaluate LLM Features Effectively is an intermediate course designed for product managers, QA professionals, and developers working on AI-powered features. This course teaches you how to prevent common LLM failures—like providing illegal advice or having bizarre conversations—by implementing professional product management practices. You will learn to create a Product Requirements Document (PRD), establishing a single source of truth that defines scope, MVP features, and success metrics for an LLM product. You will then shift from planning to validation, learning to build and execute a User Acceptance Testing (UAT) plan based on testable user stories. Through hands-on activities, you will draft a PRD for an HR chatbot and test a simulated feature for functional gaps and dangerous edge cases. By the end of this course, you will be able to ensure that the features you build are not only technically sound but also safe, effective, and aligned with your original vision

• Translate an LLM product concept into a detailed PRD and create a UAT plan
• Build and execute a User Acceptance Testing plan based on testable user stories
• Evaluate LLM features to ensure safety and effectiveness

• Basic familiarity with related terminology and concepts
• Readiness to engage in applied exercises or case studies