Develop with Dell: IT Sales

This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative

• Identify sales process basics and core seller skills
• Explore strategies for rapport and uncovering customer needs
• Discover effective techniques for closing sales

• Basic computer and internet skills
• Ability to understand English instructions and complete activities