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Digital Communication and Emotion
Coursera
Course
Unknown

Digital Communication and Emotion

Arizona State University

Develop effective digital communication skills by understanding emotion management and conflict resolution in online interactions.

Unknown6 weeksEnglish2,529 enrolled

About this Course

Communication online can be hard, especially when emotions get involved. Whether you’re facing someone’s sarcastic joke or a heated discussion, digital communication requires finesse. Even in normal situations, this communication can benefit from specific skills that let you get your message across clearly on any medium. However, you may still wonder about the best ways to go about online communication. With the expertise of Dr. Nicholas Proferes of the ASU School of Social and Behavioral Sciences, the Digital Communication and Emotion course will put the tools, knowledge and strategies of digital communication directly into your hands. You’ll learn the fundamentals and get acquainted with your digital media toolkit. Then, you’ll directly apply them in hands-on scenarios. Communicating effectively in the digital world requires using emotion appropriately, choosing the right medium and responding to miscommunications — skills that anyone can learn and apply anywhere. Take the next step of your digital communications journey today!

What You'll Learn

  • Understand fundamentals of digital communication
  • Get acquainted with digital communication tools
  • Apply digital communication skills in practical scenarios
  • Use emotion appropriately in digital messages
  • Respond effectively to misunderstandings and conflicts

Prerequisites

  • No prior experience needed

Instructors

C

CareerCatalyst

Topics

Personal Development
Empathy & Emotional Intelligence
Media and Communications
Interpersonal Communications
Digital Communications
digital literacy
Conflict Management
De-escalation Techniques

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

التنمية الشخصية
الذكاء العاطفي والتعاطف
الإعلام والاتصالات
الاتصالات بين الأشخاص
الاتصالات الرقمية
الثقافة الرقمية
إدارة الصراعات
تقنيات تهدئة التوتر

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