Optimizing Diversity in Teams

By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish

• Understand diversity concepts from social science perspectives
• Apply diversity to enhance team performance and innovation
• Develop collective wisdom and manage conflicts in diverse teams
• Establish common ground rules through case studies
• Address biases to foster an inclusive work environment

• Basic computer and internet skills
• Ability to read course instructions in English and complete short practice activities