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Efficient Workflows and Sales Operations
Coursera
Course
Unknown

Efficient Workflows and Sales Operations

Microsoft

Learn to streamline sales workflows and enhance operational efficiency using AI technologies, focusing on mastering Copilot and automation tools.

Unknown4 weeksEnglish

About this Course

This course empowers learners to streamline sales workflows and enhance operational efficiency using AI technologies, with a focus on mastering Copilot and AI automation. Participants will explore advanced time management techniques, learn to automate repetitive tasks, and integrate multi-app workflows involving tools like Outlook, Teams, and Dynamics. They will also optimize sales operations through AI-driven solutions, with ongoing Copilot feature mastery as a key component. Troubleshooting, quality assurance, and data security will be emphasized, with learners required to include these elements as mandatory portfolio artifacts

What You'll Learn

  • Apply advanced time management techniques
  • Automate repetitive tasks to improve efficiency
  • Integrate workflows across multiple apps like Outlook, Teams, and Dynamics
  • Enhance sales operations using AI-driven solutions
  • Ensure data quality and security measures
  • Implement troubleshooting and quality assurance strategies

Prerequisites

  • Prior hands-on experience with core concepts
  • Comfort applying main tools or methods independently

Instructors

M

Microsoft

Topics

Marketing
Business
Support and Operations
Information Technology
Microsoft Copilot
Automation
Workflow Management
Performance Measurement
Operational Efficiency
Email Automation

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

التسويق
الأعمال
دعم وعمليات
تكنولوجيا المعلومات
مايكروسوفت كوبيلوت
الأتمتة
إدارة سير العمل
قياس الأداء
Operational Efficiency
Email Automation

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