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Empathy And Emotional Intelligence For Sales Professionals
Coursera
Course
Unknown

Empathy And Emotional Intelligence For Sales Professionals

Alex Genadinik

Enhance your sales effectiveness by integrating care and humanity in your approach. Build real human connections to stand out and increase your sales success.

Unknown6 weeksEnglish

About this Course

Increase your sales effectiveness by adding care and humanity to your sales approach, let care and kindness set you apart, build a real human connection, which will win you sales! MAKEÂ SALESÂ MOREÂ PERSONAL Business is personal. If you get to know each person you are selling to, and ask about their situation, it will help you addresses their exact need, and wow them! BUILDÂ ANÂ EMOTIONALÂ CONNECTION In business, we aren't as emotionally connected as we might be in our personal life, but it doesn't mean that business is completely unemotional. This course will show you how to connect with potential buyers, and build a professional yet emotional connection with them while helping them. UNDERSTANDÂ THEÂ DIFFERENCE OFÂ EMPATHY, SYMPATHY, ANDÂ COMPASSION Most people get a little confused with the distinction of these three terms. Empathy is when you understand your potential buyer's pain points so much that you begin to feel what they feel. Putting yourself in their shoes like that can help you create a best-possible sales pitch because you'll understand exactly what they are going through. NATURALLYÂ INCREASEÂ YOUR EMPATHYÂ ANDÂ COMPASSION Instead of seeing potential customers as bags of money, you'll learn how to see and treat them humanely, which will get them to respond positively, appreciate you, and through that extra trust, buy from you. When you care for your clients, they can tell. Invest in your future! Enroll today!

What You'll Learn

  • Increase sales effectiveness by adding care
  • Integrate humanity into your sales approach
  • Build real human connections with clients
  • Learn how to connect with potential buyers
  • Build emotional and professional relationships
  • Understand the difference between empathy, sympathy, and compassion

Prerequisites

  • Basic computer and internet skills
  • Ability to read course instructions in English and complete practice activities

Instructors

A

Alex Genadinik

Topics

Leadership and Management
Business
Business Essentials
Compassion
Decision Making
Consumer Behaviour
Rapport Building
Empathy & Emotional Intelligence
Active Listening
Communication Strategies

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

القيادة والإدارة
الأعمال التجارية
أساسيات الأعمال
الرحمة
اتخاذ القرار
سلوك المستهلك
بناء العلاقات
التعاطف والذكاء العاطفي
Active Listening
Communication Strategies

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