About this Course
You’ll explore the core interpersonal skills for nursing and professional competencies that define everyday care. From ethical advocacy to communication skills in nursing, this course equips learners with the required soft skills for nurses to build trust, navigate complex care situations, and deliver person-centered care in diverse clinical settings. Learn how to communicate effectively with patients, families, and teams using tools like active listening, culturally responsive strategies, and SBAR communication in nursing. You’ll also examine the importance of communication skills in nursing, especially when managing conflict, addressing emotional distress, and working collaboratively. Beyond communication, you’ll explore cultural competence in healthcare, patient advocacy, and holistic care, including how to support individuals facing cognitive decline, language barriers, or emotional challenges. This practical foundation reflects what the fundamentals of nursing truly look like in real-world practice, and prepares you to meet the challenges nurses face with empathy, professionalism, and confidence
What You'll Learn
- Develop teamwork and communication skills essential for safe and culturally sensitive nursing care
- Apply person-centered care principles recognizing patients' emotional and social needs
- Build confidence in patient education, advocacy, and professional nursing soft skills
Prerequisites
- Basic computer and internet skills
- Ability to follow course instructions and complete exercises
Instructors
Hilary Gupte
Maxwell Boardman
Chloe Barrett
Olivia Bradbury