Google Workspace Troubleshooting

This course was designed to prepare Google Workspace Administrators to troubleshoot common Google Workspace issues. Learners will practice diagnosing and resolving problems in Gmail, Calendar, and Drive, and navigating the Admin console. They will also experience analyzing audit logs to troubleshoot security issues, and gathering information and using available resources to troubleshoot and report technical issues.

• Diagnose and resolve common Google Calendar syncing and sharing issues
• Diagnose and resolve email delivery issues within Google Workspace
• Resolve common Google Drive access, synchronization, and data recovery issues
• Analyze audit logs to troubleshoot security-related issues within Google Workspace