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Becoming a People Manager: Taking Charge with Care
edX
Course
Beginner
Free to Audit
Certificate

Becoming a People Manager: Taking Charge with Care

Kelley Executive Education Programs

There is never a second chance to make a first impression – and so getting off to a good start is an essential element of an exceptional manager’s journey.

2 hrs/week4 weeksEnglish4,746 enrolled
Free to Audit

About this Course

This course is focused on the challenge of taking charge and effectively making the transition from peer to manager while sustaining your own health, well-being and happiness. You will be introduced to tools that promote building trust, managing your time, delegating work and “keeping score” of how you and your team are doing.

What You'll Learn

  • Build trust among your people
  • Establish goals and a success scorecard
  • Create productive habits of interaction and communication
  • Avoid the most common and dysfunctional rookie mistakes

Instructors

T

Tatiana Kolovou

Professor

R

Ray Luther

Professor

T

Timothy Baldwin (1958-2022)

Professor

B

Brenda Bailey-Hughes

Professor

Topics

Customer Relationship Building

Course Info

PlatformedX
LevelBeginner
PacingUnknown
CertificateAvailable
PriceFree to Audit

Skills

بناء علاقات العملاء

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