Logistics Overview, Strategy and Design

This course is designed to equip professionals, students, and supply chain enthusiasts with the knowledge and skills needed to navigate the complexities of modern logistics and optimize performance in today’s competitive landscape. It explores the essence of logistics, customer service and network design; their trade-offs and the costs involved. By the end of this course, you will have a firm grasp of logistics fundamentals, strategic decision-making, and network design techniques. Whether you aim to improve operational efficiency, reduce costs, or elevate customer service, this course offers actionable insights to achieve your goals. This course is part of the edX Professional Certificate program, Certified Professional in Logistics Management (CPLM), offered by ISCEA. To become an ISCEA Certified Professional in Logistics Management (CPLM), you must complete all three preparatory courses available on edX (CPLM01, CPLM02, and CPLM03) and successfully pass the CPLM Exam, also available on edX. 3b

• Trace the evolution of logistics and understand its pivotal role in driving economic growth.
• Learn how logistics integrates seamlessly with other business functions to create a robust framework for efficient supply chain management.
• Dive deep into logistics strategy, exploring the roles and responsibilities of logistics managers and the trade-offs they face in achieving operational excellence.
• Gain insights into the principles of managing service levels, measures of service capabilities, and strategies to differentiate and improve service levels for maximum customer satisfaction.
• Learn about methods used to design networks and factors affecting network efficiency and resilience.