About this Course
Jira Essentials teaches you practical, job-ready Jira skills for IT support and operations. Across four long courses, you'll learn day-to-day issue tracking, QA workflows, sprint planning and estimation, project configuration, no‑code automations, and responsible AI techniques for triage and reporting. The program bundles 24 short courses and required project modules so you can practice with exports, dashboards, automation logs, and labeled datasets. Each long course includes a hands-on project that produces portfolio-ready artifacts—dashboards, remediation plans, automation rule sets, or classifier evaluations—that you can show employers. The sequence (track → plan → configure → AI) builds from foundational tool use to safe, measurable automation. No prior Jira admin experience is required; labs use downloadable templates and sandbox-friendly exercises. A sandbox will require a paid version of Enterprise or Premium level
What You'll Learn
- Track and triage issues in Jira using templates
- Plan and estimate sprints with story points
- Configure and debug automations applying safe AI for reporting
Prerequisites
- Basic computer and internet skills
- Ability to follow English course instructions and complete exercises
Instructors
Professionals from the Industry