Empathy and Data in Risk Management

Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks

• Explain and apply foundational enterprise risk management concepts
• Use various techniques to identify, evaluate, and prioritize risks
• Understand risk prioritization within organizations
• Communicate risk information using matrices and statements

• Basic computer and internet skills
• Ability to read instructions in English and complete short practice activities